Onboarding Consultant

1 day ago

Lahore, Punjab, Pakistan Joblogic Service Management Software Full time $40,000 - $80,000 per year

WORKING LOCATION
:

5th Floor, The Enterprise Building, Multan Rd, Eden Value Homes, Lahore.

About us
:

Business type: UK-based product company

Industry: SaaS, field service management

Company size: people (including 03 offices: Pakistan, Vietnam & UK – HO)

Established in 1998,
JOBLOGIC is the fastest growing UK-based SaaS Company
,
with offices in the UK, Pakistan and Vietnam
. We have been in the business for over 20 years, currently enjoying significant growth and expanding our operations nationwide.

JOBLOGIC is a leading industry in service management software
, providing field service businesses (i.e, HVACR, Plumbing & Heating and Electrical Contracting and Maintenance) across the world with an all-in-one management solution SaaS / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.

For more information, visit us at: WEBSITE: HERE
|
YOUTUBE: HERE
|
LINKEDIN: HERE

About the role
:

We are seeking a dedicated and detail-oriented Onboarding Consultant to join our expanding team. As an
Technical Onboarding Consultant
at
Joblogic
, you will play a crucial role in ensuring a seamless transition for our new customers.

What Your Main Focus Will Be
:


Key Responsibilities
:

  • Collaborate with customers to understand their specific SAAS requirements and business processes.
  • Develop and implement tailored onboarding plans for each customer, ensuring a smooth transition to Joblogic.
  • Configure and customize the Joblogic platform according to customer needs and preferences.
  • Provide support to customers to ensure they are fully proficient in using Joblogic.
  • Act as the primary point of contact for customers during the onboarding and implementation process, addressing any concerns or issues promptly.
  • Work closely with internal teams, including sales, technical teams, customer support, and training, to ensure a coordinated and successful onboarding experience for customers.
  • Stay updated on industry trends and best practices related to SAAS implementation and onboarding.

What You Bring
:


Required Qualifications
:

  • Bachelor's degree in business administration, Information Technology, or a related field.
  • Proven experience in SAAS implementation and onboarding, preferably in a customer-facing role.
  • Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal teams.
  • Proficiency in using SAAS platforms and related technologies.
  • A proactive and results-driven mindset, with a focus on delivering exceptional customer experiences.

What we Offer:

  • Professional Working environment
  • Market Competitive Salary
  • Life Insurance & Medical Insurance (Including Family)
  • OPD
  • Provident Fund
  • Gym Facility
  • Maximum 45 Weekly Hours (Monday-Friday)
  • Remote Working (During Pandemic Situation)
  • Company trip
  • 29 Annual Leaves.
  • 8 Sick & uncapped Compassionate Leaves (As per Company Policy)
  • Have a chance to work onsite with the UK team.

Hiring process
:

The interview process will consist of multiple stages, during which the successful candidate must demonstrate their alignment with essential requirements and relevant experience.

Apply now
or send your resume

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