
Senior Operations Manager
3 days ago
Key Responsibilities:
- Lead, supervise, and support the operations team in executing organizational goals.
- Monitor day-to-day operational activities across campuses and ensure compliance with company policies.
- Develop and implement standard operating procedures (SOPs) to improve efficiency and consistency.
- Ensure effective resource allocation (faculty, staff, facilities, and materials).
- Review performance metrics, prepare operational reports, and present findings to senior management.
- Identify gaps in operations and implement corrective measures.
- Ensure smooth execution of student services, admissions, examinations, and other academic support functions.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Handle escalated operational issues promptly and effectively.
Requirements:
- Master's degree in Business Administration, Management, Education Management, or related field.
- 7+ years of progressive experience in operations management, preferably in the education sector.
- Strong leadership and team management skills.
- Excellent problem-solving, analytical, and decision-making abilities.
- Effective communication and interpersonal skills.
- Ability to work under pressure and manage multiple projects simultaneously.
- Proficiency in MS Office and familiarity with ERP/LMS systems will be an added advantage.
Job Type: Full-time
Pay: Rs130, Rs160,000.00 per month
Work Location: In person
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