
Front Desk Officer
5 days ago
About RPK Critter Care & Animal Hospital:
RPK Critter Care & Animal Hospital is a leading establishment dedicated to providing exceptional care and medical services for pets and animals. Our hospital offers a comprehensive range of veterinary services, ensuring the health and well-being of our furry patients.
Job Description:
We are seeking a personable, organized, and customer-focused Front Desk Officer to join our team. The Front Desk Officer will be the first point of contact for our clients, ensuring a welcoming and efficient experience while managing administrative tasks to support the smooth operation of the hospital.
Responsibilities:
Greet clients and visitors with a friendly and welcoming demeanor.
Manage incoming calls, emails, and inquiries, directing them to the appropriate staff members.
Schedule appointments and manage the hospital's calendar efficiently.
Maintain patient records, ensuring accuracy and confidentiality.
Handle billing and process payments accurately.
Provide information and assistance to clients regarding hospital services, procedures, and general inquiries.
Assist in administrative tasks, including filing, data entry, and inventory management.
Requirements:
Bachelors / Intermediate or equivalent; additional certification in customer service is a plus.
Proven experience in a customer service or administrative role.
Excellent communication and interpersonal skills.
Proficiency in using office software and ability to learn new software systems.
Strong organizational skills and attention to detail.
Ability to multitask and work effectively in a fast-paced environment.
Compassion and empathy for both animals and their owners.
Benefits:
Competitive compensation
Opportunity for growth within the company
Supportive and friendly work environment
Contribution to the well-being of animals
How to Apply:
Please submit your resume and cover letter to
Job Type: Full-time
Pay: Rs30, Rs45,000.00 per month
Work Location: In person
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