Front Desk Officer

2 weeks ago


Karachi Defence Housing Society, Pakistan RPK Critter Care & Animal Hospital Full time 405,000 - 540,000 per year

About RPK Critter Care & Animal Hospital:

RPK Critter Care & Animal Hospital is a leading establishment dedicated to providing exceptional care and medical services for pets and animals. Our hospital offers a comprehensive range of veterinary services, ensuring the health and well-being of our furry patients.

Job Description:

We are seeking a personable, organized, and customer-focused Front Desk Officer to join our team. The Front Desk Officer will be the first point of contact for our clients, ensuring a welcoming and efficient experience while managing administrative tasks to support the smooth operation of the hospital.

Responsibilities:

  • Greet clients and visitors with a friendly and welcoming demeanor.

  • Manage incoming calls, emails, and inquiries, directing them to the appropriate staff members.

  • Schedule appointments and manage the hospital's calendar efficiently.

  • Maintain patient records, ensuring accuracy and confidentiality.

  • Handle billing and process payments accurately.

  • Provide information and assistance to clients regarding hospital services, procedures, and general inquiries.

  • Assist in administrative tasks, including filing, data entry, and inventory management.

Requirements:

  • Bachelors / Intermediate or equivalent; additional certification in customer service is a plus.

  • Proven experience in a customer service or administrative role.

  • Excellent communication and interpersonal skills.

  • Proficiency in using office software and ability to learn new software systems.

  • Strong organizational skills and attention to detail.

  • Ability to multitask and work effectively in a fast-paced environment.

  • Compassion and empathy for both animals and their owners.

Benefits:

  • Competitive compensation

  • Opportunity for growth within the company

  • Supportive and friendly work environment

  • Contribution to the well-being of animals

How to Apply:

Please submit your resume and cover letter to

Job Type: Full-time

Pay: Rs30, Rs45,000.00 per month

Work Location: In person


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