Front Desk Officer

7 days ago

Karachi, Sindh, Pakistan BTCM Consulting Full time 250,000 - 500,000 per year

Position:
Receptionist / Front Desk Officer (Night Shift)

Company:
BTCM

Location:
Shahrah-e-Faisal, Karachi

Shift Timing:
10:00 PM – 6:00 AM

About the Role

BTCM is seeking a professional and presentable Receptionist/Front Desk Officer for our night shift operations at our Shahrah-e-Faisal office. This role requires excellent communication skills, a welcoming personality, and the ability to manage front office responsibilities efficiently. As the first point of contact for visitors and callers, you will play a key role in ensuring smooth communication and a positive experience during overnight hours.

Key Responsibilities

  • Greet and assist visitors, ensuring a professional and courteous experience.
  • Handle incoming calls, emails, and inquiries with clarity and professionalism.
  • Maintain visitor logs, security checks, and access protocols during the night shift.
  • Coordinate with internal teams to ensure smooth communication and handover between shifts.
  • Manage front desk operations, including receiving and forwarding messages, scheduling, and record keeping.
  • Ensure the reception area is always presentable and organized.
  • Support administrative tasks as assigned by management.

Qualifications & Skills

  • Previous experience in front desk, customer service, or administrative roles preferred.
  • Strong verbal and written communication skills.
  • Professional appearance and demeanor.
  • Ability to remain attentive, organized, and proactive during night shifts.
  • Basic computer proficiency (MS Office, email, scheduling tools).
  • Reliability and commitment to punctuality.

What We Offer

  • Competitive compensation package.
  • Supportive work environment with opportunities to grow.
  • Night shift allowances and additional benefits as per company policy.

If you are a confident communicator, thrive in customer-facing roles, and can manage responsibilities with professionalism during the night shift, we'd love to hear from you.

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