Senior Mechanical Technician

2 weeks ago

Karachi, Sindh, Pakistan Synergy Solutions Full time 840,000 - 1,200,000 per year
  • Provide service and customer support during field visits.
  • Manage all on-site mechanical repair, maintenance works within the assigned territory and conduct client demonstration when required.
  • Diagnose mechanical errors or technical problems and determine proper solutions.
  • Produce timely and detailed service report.
  • Prepare and submit work orders, expense reports and timesheets to the respective departments
  • Cooperate with technical team Members and share information with Management
  • Evaluate products accurately for maintenance, warranty, upgrades and other purposes.
  • Collaborate closely with technical team to resolve technical issues.
  • Identify root cause analysis before proceed.
  • Understand customer requirements and accordingly recommend the right services.
  • Understand technical problems effectively through proper analysis, evaluation and diagnoses.
  • Provide technical support to junior staff in case of complex issues.
  • Build positive relationships with customers by providing outstanding and excellent services.
  • Respond to customer complaints timely and effectively.
  • Prepare and distribute maintenance records, warranty contracts, installation report and other service reports to the senior managers.
  • Maintain proper Housekeeping of equipments.
  • Advising management on continued use of unsuitable equipment, appliances and apparatus.
  • Liaison with coordinators for equipments.

Education:

Bachelors of Mechanical Engineering / DAE-Mechanical

Experience:

3+ years of experience required.

Job Type: Full-time

Pay: Rs70, Rs100,000.00 per month

Work Location: In person

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