Customer Service Representative

15 hours ago

Lahore, Punjab, Pakistan Al Noor Lasani MDF Board Division. Full time 200,000 - 300,000 per year

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Lahore. The Customer Service Representative will manage customer interactions, answer inquiries, handle complaints, and provide accurate product and service information. They will also be responsible for maintaining customer satisfaction, and coordinating with other departments to ensure timely and effective resolution of customer concerns.

Qualifications

  • Excellent customer service, interpersonal, and communication skills
  • Proficiency in problem-solving, conflict resolution, and critical thinking
  • Basic knowledge of MS Office and other relevant computer and administrative tools
  • Ability to work collaboratively with teams and ensure customer satisfaction
  • Prior experience in customer service or a related role is advantageous
  • Strong organizational and time-management abilities
  • High school diploma or equivalent; a bachelor's degree is a plus

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