Customer Service Representative

2 days ago

Lahore, Punjab, Pakistan TLT Dispatch services Full time 600,000 - 1,200,000 per year

Company Description
TLT Dispatch Services is a leading consulting company specialising in providing professional services and business process outsourcing solutions to the Corporate Travel Management industry. Recognised for our state-of-the-art services, we strive to offer innovative and tailored solutions to meet the unique needs of our clients. Located in Lahore District, our commitment to excellence has made us a trusted partner in the industry.

Role Description
This is a full-time, on-site role for a Customer Service Representative based in Lahore District. The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, providing information about services, and ensuring customer satisfaction. Daily tasks include responding to customer calls and emails, managing service requests, and maintaining a high level of customer support to enhance the overall customer experience.

Qualifications

  • Customer Service Representatives, Customer Service skills
  • Customer Support and Customer Satisfaction skills
  • Experience in managing Customer Experience
  • Excellent communication and interpersonal skills
  • Problem-solving abilities and attention to detail
  • Ability to work efficiently in a team environment
  • Previous experience in the travel industry is a plus
  • Bachelor's degree or equivalent experience in a related field

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