Control Room Operator

5 days ago

Lahore, Punjab, Pakistan Prime Security Services Limited Full time 8,400,000 - 12,000,000 per year

We are looking for a Control Room Operator / Customer Support Agent

Duties and responsibilities:

  • Handle incoming calls
  • Monitor Control Room Systems
  • Provide customer service when called upon to do so
  • Handle crises and emergencies calmly and with confidence
  • Ensure all safety and emergency procedures are followed
  • CCTV monitoring
  • Scheduling staff and updating the system
  • Collects information and data, creates and provides reports, and maintains effective communications with a wide variety of stakeholders
  • Performs data entry in a timely, accurate, and inclusive manner
  • Liaises with employees and vendors in a helpful, cordial, and proactive manner
  • Participates in departmental meetings as required
  • Communicate concerns, process improvement ideas, or other opportunities for improvement to the Supervisor
  • Performs other duties as required
  • Support other departments when required.

Working Hours will be as per UK time. Day and Night shift patterns.

Job Type: Full-time

Pay: Rs70, Rs100,000.00 per month

Application Question(s):

  • Are you flexible working day and night?

Experience:

  • customer Service: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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