
Chat Sales Executive
4 days ago
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
- Respond promptly and professionally to customer inquiries via live chat.
- Provide accurate information about products, services, and policies.
- Troubleshoot and resolve customer issues or escalate them when necessary.
- Document customer interactions and maintain detailed records.
- Collaborate with other departments to improve the customer experience.
- Maintain a high level of customer satisfaction through timely and effective communication.
- Handle multiple chat conversations simultaneously with efficiency and accuracy.
Qualifications
- Excellent written communication skills with a friendly and professional tone.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic computer skills and familiarity with chat support software.
- Previous customer service or chat support experience preferred.
- Ability to stay calm and patient under pressure.
- Shift: Night
- Location: Karachi sharah faisal PECHS Block 6
- Salary: 30K + Commision
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