call center agent fresher
6 days ago
We're looking for a skilled and enthusiastic Call Center Agent to join our dynamic team As a Call Center Agent, you'll be the primary point of contact for our customers, providing exceptional service and support to ensure customer satisfaction.
Key Responsibilities:
Respond to customer inquiries and concerns via phone, email, or chat
Resolve customer complaints and issues in a professional and timely manner
Provide product information and answer customer questions
Process customer orders, returns, and exchanges
Maintain accurate records of customer interactions
Collaborate with internal teams to resolve customer issues
Meet or exceed customer satisfaction and quality standards
Requirements:
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
Strong attention to detail and organizational skills
Proficiency in Microsoft Office and customer service software
Previous customer service experience is preferred but not required
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and professional development
Dynamic and supportive work environment
Flexible work arrangements (e.g., remote work options)
Recognition and rewards for outstanding performance
If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we'd love to hear from you
Job Type: Full-time
Pay: Rs30, Rs100,000.00 per month
Application Question(s):
- Are you fluent in English communications?
- Are you comfortable working in Night Shifts
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