
Towing Company Accountant Coordinator
1 week ago
Key Responsibilities
- Manage day-to-day communications and relationships with client towing companies, addressing inquiries and resolving issues promptly
- Coordinate the onboarding process for new towing accounts, ensuring all necessary information and requirements are fulfilled
- Oversee the scheduling and dispatching of towing services, collaborating with internal teams to meet client needs efficiently
- Maintain comprehensive and accurate records of client accounts, including contracts, service agreements, and transaction histories
- Generate and send out regular invoices to clients, ensuring precision in billing and records management
- Monitor outstanding payments and follow up with clients to ensure timely payment processes
- Conduct regular check-ins with clients to gather feedback, offer support, and explore opportunities for additional services
- Work closely with the sales team to identify and cultivate upselling opportunities within existing customer accounts
- Previous experience in account management, customer service, or a related field, preferably in the towing or automotive sector
- Strong verbal and written communication skills, with a talent for building rapport with clients
- Excellent organizational and multitasking abilities to manage multiple accounts effectively
- Proficiency in Microsoft Office, particularly Excel, for managing data and generating reports
- Familiarity with towing operations and the relevant industry landscape is beneficial
- Ability to work collaboratively within a team environment while demonstrating independent problem-solving skills
- Detail-oriented mindset with a focus on accuracy and quality in all tasks
- Demonstrated ability to thrive in a fast-paced, ever-changing atmosphere
- Customer-centric attitude with a commitment to delivering outstanding service
- 100% remote job working in the comforts of your home
- Non-toxic environment
- Growth potential
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