Executive Manager Digital Risk

Department:
Risk Management

Reports To:
Chief Risk Officer

Job Grade:
VP

Total Position:
01

Location:
Head Office, Islamabad

What is Executive Manager Digital Risk – MMBL?

To drive Mobilink Bank's digital and branchless banking risk strategy by ensuring effective identification, monitoring, and mitigation of emerging risks. The role oversees portfolio risk management, regulatory compliance, and high-risk digital operations, while fostering collaboration with product teams to build secure and innovative financial solutions.

What Executive Manager Digital Risk - MMBL Does?

Overall Risks

• Support the Chief Risk Officer in implementing the bank's risk framework and strategy within agreed timeframes, ensuring effective identification, assessment, monitoring, control, and reporting of digital and branchless banking risks.
• Supervise and lead risk reviews of branchless and digital banking operations to identify associated risks and develop appropriate mitigation strategies.
• Review existing and new policies, procedures, SOPs, and other relevant documents, including outsourcing arrangements.
• Foster a culture of partnership, collaboration, and transparency with product teams and other functions; serve as a subject matter expert and escalation point for control obligations.
• Provide leadership support for the end-to-end execution of Control and Operational Risk Evaluations.

Portfolio Risk Management

• Monitor credit risk exposures and portfolio performance to identify trends, patterns, and potential risks; develop and implement mitigation strategies accordingly.
• Assess credit risk models and methodologies to ensure accuracy, effectiveness, and compliance with regulatory requirements and industry best practices.
• Serve as the primary advisor to product growth on risk appetite, credit strategies, and compliance.
• Monitor portfolio health daily across millions of users, using early warning systems and cohort-based analytics.
• Identify and mitigate emerging risks, especially related to exposure growth, customer segmentation, repeat behavior, and fraud patterns.
• Own risk controls for digital disbursement, collections, write-offs, provisioning, and partner integrations.
• Ensure robust controls across all high-risk operations including loan approval engines, fund flows, recovery management, and agent/partner onboarding.
• Participate in the development of new products (e.g., BNPL, embedded insurance) to ensure control design from day zero.
• Contribute to the development and implementation of credit risk management tools, systems, and analytics to enhance oversight and effectiveness.
• Ensure compliance with SBP digital lending guidelines, consumer protection principles, and fair lending policies.
• Lead internal audits and regulator interactions for digital lending portfolios.

What are we looking for and what does it require to be Executive Manager Digital Risk - MMBL?

Essential Skills

• In-depth knowledge of risks associated with digital financial services, branchless banking, mobile banking, and fintech solutions.
• Ability to compile, analyze, and interpret risk data; develop actionable insights; and produce comprehensive risk reports and dashboards for senior management.
• Strong stakeholder engagement skills with the ability to articulate risk findings and provide clear, effective risk advice.
• Excellent analytical skills to assess complex risk scenarios, identify root causes, and develop effective mitigation strategies.
• Knowledge of regulatory frameworks, industry best practices, and compliance requirements related to digital and branchless banking.
• Ability to collaborate effectively across functions.

Educational Qualifications

• Bachelor's or Master's degree in Finance, Risk Management, Data Science, or a related field; or equivalent professional qualifications such as ACCA or CA.

Experience

• Minimum 8 years of experience in data analytics and risk management, preferably within digital banking, branchless banking, fintech, or the broader financial services industry.

About MMBL:

Mobilink Microfinance Bank Ltd. (MMBL)
is a leading financial institution providing comprehensive banking services to over 48 million registered users, including more than 20+ million monthly active customers across Pakistan. Leveraging a hybrid model that integrates traditional microfinance with cutting-edge mobile and digital banking technologies, MMBL operates with a robust network of over 114 branches and 270,000+ branchless banking agents.

The bank offers a wide array of financial services through a USSD (GSM) based digital platform, including savings accounts, microenterprise (MSME) loans, small housing loans, remittances, utility bill and loan installment collections, mobile wallets, insurance, G2P, B2B, and B2P payments. These services position MMBL as a key player in advancing financial inclusion across the country.

At MMBL, fostering a positive, equal and productive workplace is a priority, underpinned by core values that emphasize innovation, entrepreneurship, teamwork, collaboration, and a steadfast commitment to a customer-centric approach in every aspect of our business.

Why Join MMBL?

This position offers a unique opportunity for a self-driven, professional and passionate individual to create a meaningful impact and driving transformative change. As part of our team, you will contribute to empowering millions with the tools and resources needed to thrive in the digital age. We are seeking a talented individual eager to make a difference and play a pivotal role in our mission of innovation and progress.