Recovery Officer

3 days ago

Rawalpindi, Punjab, Pakistan Global Marketing Services, Pakistan Full time 400,000 - 600,000 per year

We are looking for a proactive and accountable
Recovery Officer
with a
medical or pharmaceutical background
to join our Credit & Recovery Department in Rawalpindi. The ideal candidate will be responsible for managing overdue accounts, coordinating with clients from the medical/pharma segment, and ensuring timely recovery processes.

Key Responsibilities

  • Follow up on overdue accounts within the medical/pharma customer portfolio.
  • Contact clients through calls, field visits, and written notices for payment reminders.
  • Negotiate and finalize feasible payment arrangements.
  • Maintain updated records of all recovery activities and interactions.
  • Coordinate with Sales, Credit, and Finance teams regarding delinquent accounts.
  • Prepare weekly and monthly recovery performance reports.
  • Recommend legal escalation for non-responsive or high-risk cases when necessary.
  • Ensure adherence to company policies and ethical standards during recovery activities.

Requirements

  • Bachelor's degree .
  • Experience in the medical or pharmaceutical sector will be preferred.
  • 1–3 years of experience in credit recovery, collections, or customer account handling.
  • Strong negotiation, communication, and relationship-building skills.
  • Ability to handle difficult situations professionally and work under pressure.
  • Proficiency in MS Office, especially Excel.

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