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Customer Sales Specialist
2 weeks ago
Location: Gulberg Greens, Islamabad
Job Timings: Weekly Rotational Shifts (1 PM - 10 PM, 2 PM - 11 PM, 4 PM - 1 AM)
Job Overview:
We are looking for a Client Service Representative with excellent communication skills to engage with clients and manage property and maintenance service requests. The ideal candidate will ensure smooth coordination between clients and freelance workers while maintaining service quality and efficiency.
Key Responsibilities:
Communicate effectively with clients to understand their property and maintenance service needs.
Provide clear and accurate job details, cost estimates, and timelines.
Maintain high-quality customer service by addressing inquiries and concerns promptly.
Assign tasks to freelance workers based on job requirements and availability.
Ensure timely completion of assigned jobs and resolve any delays or issues.
Build and maintain strong relationships with clients and freelance workers.
Negotiate fair job costs with workers while ensuring profitability.
Keep detailed records of job progress, client interactions, and payments.
Requirements:
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage multiple service requests efficiently.
Prior experience in client service, coordination, or a similar role is preferred.
Comfortable working in rotational shifts.
If you have outstanding communication skills and thrive in a fast-paced environment, we encourage you to apply
