Senior Research Assistant
2 days ago
Introduction
The Outreach and Research Programme of the Department of Paediatrics and Child Health has ten community-based field sites across Pakistan (including four in Karachi) and focuses on research for betterment of women and child health. The Department has a Nutritional Research Laboratory as well as an Infectious Disease Research Laboratory that cater to the needs of its research projects. It has well-acclaimed work to its credit both at the national and international level.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Responsibilities
you will be responsible to:
- answers phone calls and takes messages; receives and directs visitors; handles routine requests for information, procedural guidelines or assistance over the telephone or in person; (e.g. counter, reception and/or information desk)
- manage appointments/scheduling, along with waiting list and other adjustments to enhance access
- manage registrations and cash transmittal/deposit slips and prepares totals and balances receipts
- collect verbal and written feedback from internal/external stakeholders for improving their experience and satisfaction
- assists in or maintains capital resources and supplies inventory and prepares purchase requisitions, orders supplies on a timely basis as required
- types and edits a variety of materials including correspondence, memos, meeting minutes, assessment reports, forms, tests, applications, bills and other documents and maintains manual and online records as necessary
- maintains logs, resource planner, roster for records and files according to established procedures
- compiles data and information from standard sources, and prepares periodic reports
- receives, sorts and distributes mail; performs a variety of basic processing tasks (e.g., sorts, numbers, codes and files materials)
- facilitates with event management and in organizing monthly planned sessions and meetings including all pre-requisite arrangements and logistics
- ensures good attendance and adherence to the coverage roster to always support the operations
- maintain good working relationships with staff, community members, and stakeholders
- ensure smooth and efficient day-to-day operation related activities and compliance with the KPIs and policies
Requirement
You should have:
- bachelor's degree or candidate pursuing master's degree will be preferred
- minimum 2 years of experience working in reputable healthcare sector.
- good report writing skills and computer skills, with hands on of MS Office, Visio, SPSS, etc
- good communication and interpersonal skills
- good administrative and analytical skills
- ability to manage time and prioritize tasks effectively
- resilient and ability to cope with work pressure
- motivation and willingness to adopt changes
- good problem solving and conflict management skills
- excellent Team Player skills
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