Junior Software Implementation Associate

1 week ago

Karachi, Sindh, Pakistan Softronic Systems (Pvt.) Ltd. Full time 300,000 - 600,000 per year

Hiring Alert

Softronic Systems Pvt. Ltd. is looking to hire a Junior Software Implementation Associate (Karachi-based).

Educational Background

  • Graduate -
    Computer Science, Information Technology (IT), Software Engineering, or Management Information Systems (MIS)
  • Other Relevant Fields
    : Business Administration, Finance, or a related discipline, especially if the software is specific to that industry (e.g., financial software).

Technical Skills

This role requires a blend of technical knowledge to understand the software and its environment.

  • Database Knowledge
    : Basic understanding of database. Familiarity with Microsoft SQL Server for querying and managing data will be highly valued.
  • Operating Systems
    : Proficiency with Windows is standard.
  • Basic Programming/Scripting
    : Some knowledge of languages like ASP.NET / JavaScript / XML will be added advantage.
  • Software Familiarity
    : Experience with the specific software being implemented is a huge advantage
  • Microsoft Office Suite
    : Strong skills in Excel, and Word for documentation, data manipulation, and presentations.

Soft Skills & Personal Attributes

This is a client-facing role, so interpersonal skills are just as important as technical ones.

·
Communication
: Excellent
verbal and written communication skills
are crucial. Person requires explaining technical concepts to non-technical users, training clients, and writing documentation.

·
Problem-Solving
: The ability to
analyze issues, think critically
, and find effective solutions is at the heart of this job. Person will be the go-to person when things don't work as expected during implementation.

·
Client-Facing Skills
: A
customer-centric mindset
is key. Person need to be patient, empathetic, and professional when dealing with clients' questions and concerns.

·
Organizational Skills
: Person will likely juggle multiple tasks and projects at once. Strong time management and attention to detail are necessary to keep projects on track.

·
Teamwork
: You'll work closely with project managers, developers, and the client's team, so being a collaborative team player is essential.

Key Responsibilities

Understanding the responsibilities helps clarify the required skills.

·
Assisting with Software Configuration
: Setting up and configuring the software to meet the specific needs of each client.

·
Data Migration
: Helping clients move their existing data into the new system.

·
Providing User Training
: Training the client's employees on how to use the new software effectively.

·
Troubleshooting
: Identifying and resolving technical issues that arise during and after the implementation process.

·
Creating Documentation
: Preparing guides, manuals, and support documentation for clients.

·
Gathering Requirements
: Working with clients to understand their business needs and documenting them for the technical team.

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