Junior Billing Specialist

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Division:
PYXiS Software Group, a wholly owned portfolio of the Jonas Operating Group of Constellation Software (TSX: CSU), is seeking a highly motivated Billing Specialist to join our growing finance team. The Billing Specialist will be responsible for supporting the invoicing process, ensuring accuracy in billing, and maintaining strong relationships with other stakeholders within PYXiS Software Group. This role plays a critical part in the company's revenue cycle and requires excellent communication skills, time management and a proactive approach to problem-solving.

Role Overview:
This is an exciting opportunity to launch your career in finance and accounting within a dynamic and growing organization. As a Junior Billing Specialist, you'll play a key role in supporting the billing and revenue operations across a portfolio of software companies. You'll gain hands-on experience in financial processes, collaborate with cross-functional teams, and build a strong foundation in billing and compliance.
● Foundational Financial Experience: Support core billing activities, including invoice preparation, account reconciliation, and revenue tracking, while learning best practices in financial operations.
● Cross-Functional Collaboration: Work closely with finance, operations, and collections teams to ensure accurate and timely billing, and assist in resolving client inquiries.
● Month-End Support: Contribute to month-end close processes by preparing billing reports, validating data, and ensuring compliance with internal controls.
● Growth & Learning: Participate in training and mentorship opportunities to build your knowledge of financial systems, billing software, and accounting principles.
● Career Development: Join a growing, collaborative finance team with a pathway for career advancement.

Your Core Responsibilities:
Reporting to the Senior Billing Specialist, the core responsibilities of the position are:

• Prepare and process invoices, for activities across multiple PYXiS business units, ensuring timely and accurate billing.

• Collaborate effectively with sales and customer service teams to investigate and resolve billing discrepancies and respond to client inquiries.

• Verify the accuracy and completeness of billing data for all services rendered, and maintain financial integrity.

• Support the Collections team with monthly bulk payment processing (e.g., direct debit) and provide backup during team absences or vacations.

• Maintain organized records of customer-related documentation, ensuring proper document management and compliance with internal policies.

• Support audit activities and other ad hoc requests by providing relevant billing and financial information as needed.

• Perform additional duties and responsibilities as assigned to support the broader finance and billing operations

Who You Are:

• Minimum of 2 years of experience in billing, accounts receivable, or a finance-related role.

• Demonstrates a proactive and enthusiastic approach to learning, with a positive attitude and strong work ethic.

• Knowledge of fundamental accounting principles.

• Familiarity with billing processes and practical experience using invoicing software; exposure to Salesforce and/or Microsoft Dynamics GP (Great Plains) is considered an asset.

• Proficient in Microsoft Office applications, with intermediate-level skills in Excel, including the use of spreadsheets, pivot tables, and basic formulas.

• Capable of working independently while also contributing effectively within a collaborative team environment.

• Problem-solving skills, with keen attention to detail and effective time management and organizational skills.

• Sound communication and interpersonal skills, with the ability to build and maintain relationships across departments in a dynamic business setting.

• Comfortable adapting to change and managing multiple priorities in a fast-paced environment.

• Willingness and flexibility to work overtime during peak periods or critical deadlines.
 

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan [Tenured Employees Only]

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.