
Business Development Specialist
2 weeks ago
Job Opening: Business Analyst
(Product-Focused)
Position
: Business Analyst – IT Products (SaaS, ERP, E-commerce, POS)
Reports To
: Product Manager / CEO / CTO
Location
: On-site
Type
: Full-time
Role Overview
We are looking for an experienced Business Analyst with strong product knowledge to bridge the gap between clients, technical teams, and the market.
You will research industry requirements, identify gaps in our SaaS, ERP, E-commerce, and POS products, and help shape product strategy.
This role also involves spotting new business opportunities and advising on product positioning.
Key Responsibilities
Industry & Market Research
Analyze industry trends, regulations, and competitor
products
.
Identify missing features in our products vs. industry
standards
.
Maintain an updated knowledge base of market needs.
Requirements Gathering & Analysis
Work with clients & internal teams to gather requirements.
Translate needs into clear product specifications.
Align with Product Manager & Development Team.
Product Improvement
Recommend new features, integrations, and enhancements.
Support in defining product roadmap & priorities.
Conduct gap analysis between product capabilities & client needs.
Business Growth & Strategy
Spot new market opportunities & target industries.
Suggest product positioning & pricing strategies.
Support sales & marketing with industry insights.
Communication & Documentation
Prepare BRDs, user stories, workflows, and acceptance criteria.
Bridge technical and non-technical stakeholders. Ensure all requirements are documented & approved.
Required Skills & Qualifications
Bachelor's in Business, IT, Computer Science (MBA is a plus).
3+ years' experience as a Business Analyst/Product Analyst.
Strong knowledge of SaaS, ERP, E-commerce, and POS systems.
Analytical & problem-solving skills.
Experience with tools: Jira, Confluence, Lucidchart.
Ability to communicate technical concepts to non-technical users.
Experience in market & competitor analysis.
*
Preferred Skills
* Agile/Scrum knowledge.
* Data analytics tools (Google Analytics, Power BI).
* UI/UX principles understanding.
* Ability to conduct product demos & workshops.
*KPIs for Success
*
* Number of product improvements implemented.
* Reduction in missing industry-standard features.
* Contribution to product roadmap.
* Improved client satisfaction & retention.
* Input into new business opportunities.
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