Call Center Representative
4 days ago
Company Description
EstimationUK provides technical and commercial support for construction projects across residential, commercial, industrial, and mixed-use developments.
Role Description
This is an on-site full-time role based in Lahore for a Call Center Representative. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer support, address client inquiries, resolve issues, and ensure customer satisfaction.
Qualifications
- Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
- Strong Interpersonal Skills to effectively communicate and build relationships with clients
- Basic to advanced Computer Literacy to handle client data and use call center software
- Prior experience in a customer service or call center environment is a plus
- Fluency in spoken and written English is highly desirable
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