Call Center Representative

4 days ago


Lahore, Punjab, Pakistan EstimationUK Full time

Company Description

EstimationUK provides technical and commercial support for construction projects across residential, commercial, industrial, and mixed-use developments.

Role Description

This is an on-site full-time role based in Lahore for a Call Center Representative. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer support, address client inquiries, resolve issues, and ensure customer satisfaction.

Qualifications

  • Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Strong Interpersonal Skills to effectively communicate and build relationships with clients
  • Basic to advanced Computer Literacy to handle client data and use call center software
  • Prior experience in a customer service or call center environment is a plus
  • Fluency in spoken and written English is highly desirable


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