Call Center Assistant

7 days ago

Lahore, Punjab, Pakistan Orient Biz Tech Full time 200,000 - 400,000 per year

Company Description

Welcome to Orient Biz Tech, a dynamic digital marketing and BPO firm that specializes in creating tailored strategies to enhance online presence and streamline business processes. Our dedicated team is committed to providing personalized solutions to ensure every client receives the expertise needed to excel in the digital landscape. We prioritize our clients' success and aim to be their strategic partner in growth.

Role Description

This is a full-time on-site role for a Call Center Assistant located in Lahore. The Call Center Assistant will be responsible for handling customer support inquiries, providing excellent customer service, managing contact center operations, and offering technical assistance related to operating systems. Day-to-day tasks include communicating with customers, resolving issues, and ensuring customer satisfaction.

Qualifications

  • Customer Support, Customer Service, Contact Centers skills
  • Strong Communication skills
  • Familiarity with Operating Systems
  • Excellent problem-solving ability
  • Ability to work efficiently in a team-oriented environment
  • Previous experience in a similar role is a plus
  • High school diploma or equivalent required; college degree preferred

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