Senior CSR

5 days ago

Lahore, Punjab, Pakistan TECH DATA Full time 900,000 - 1,200,000 per year

About the Role:

We are looking for an experienced Senior CSR / Truck Dispatcher with a strong background in trucking BPO operations and a proven track record in freight dispatch and sales. The ideal candidate will excel in lead generation, negotiation, and managing carrier/shipper relationships while ensuring efficient freight operations.

Key Responsibilities:

  • Generate and qualify leads within the truck dispatch and freight sales market.
  • Negotiate freight deals effectively to maximize profitability.
  • Build and maintain strong relationships with carriers and shippers.
  • Collaborate with internal teams to ensure smooth freight operations.
  • Meet or exceed sales targets and performance goals.
  • Work night shifts as required to support business needs.

Required Qualifications:

  • 3+ years of proven experience in truck dispatch or freight sales, preferably in US/Canada markets.
  • Strong verbal and written communication skills.
  • Excellent negotiation skills with a track record of closing deals.
  • Ability to work independently and as part of a team.
  • Willingness to work night shifts and adapt to changing schedules.

Preferred Skills:

  • Experience in a BPO setting (trucking/logistics).
  • Familiarity with dispatch software (e.g., TruckMate, McLeod, DAT).
  • Knowledge of load boards and freight market trends.

Why Join Us?

  • Competitive salary + performance-based incentives.

Job Type: Full-time

Work Location: In person

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