Immigration Team Lead

2 weeks ago

Karachi Clifton, Pakistan Crossroad Consultants Full time

About the Role:

We are seeking an experienced and results-driven Immigration Consultant Lead to head our immigration advisory team. In this role, you will guide clients through complex visa and immigration processes, lead a team of consultants, ensure compliance with immigration regulations, and contribute to strategic growth initiatives.

Key Responsibilities:

  • Lead and supervise a team of immigration consultants and case officers.
  • Provide expert consultation on immigration, visa, and residency matters for multiple countries.
  • Review and manage complex immigration cases ensuring accuracy, compliance, and timely submissions.
  • Stay updated on the latest immigration laws, policies, and procedures.
  • Liaise with embassies, consulates, and government agencies on behalf of clients.
  • Monitor team performance, provide training, and implement quality standards.
  • Develop and maintain client relationships, ensuring exceptional service delivery.
  • Prepare regular reports on case progress, team performance, and compliance metrics.
  • Contribute to policy development, process improvements, and best practices.
  • Assist in strategic planning to expand and enhance immigration services.

Qualifications & Skills:

  • Bachelor's degree in Law, Immigration Studies, International Relations, or related field. (Master's preferred)
  • Minimum 4–6 years of experience in immigration consulting, with at least 2 years in a lead or senior role.
  • In-depth knowledge of visa categories, work permits, PR pathways, and citizenship processes.
  • Strong leadership and people management skills.
  • Excellent communication, negotiation, and interpersonal abilities.
  • High attention to detail with a client-centric mindset.
  • Ability to handle high-pressure situations and meet deadlines.
  • Proficiency in [CRM tools, MS Office, Immigration software—if applicable].
  • Certifications or accreditations from relevant immigration authorities (preferred).

What We Offer:

  • Competitive salary & performance bonuses
  • Comprehensive benefits package
  • Ongoing professional training & certifications
  • Opportunities for career growth and leadership development
  • Collaborative and inclusive work culture

Job Type: Full-time

Work Location: In person

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