Current jobs related to Customer Service Associate - Islamabad, Islamabad - Talha Bin yaseen
-
Customer Service Associate
2 weeks ago
Islamabad, Islamabad, Pakistan Master Supply Full time 400,000 - 600,000 per yearLocation: Remote (Pakistan)Job Type: Full-timeMSCo. is a Canadian premium fashion brand specializing in leather jackets, flannels, and denim, with production in Pakistan and customers across the USA, Canada, and worldwide.We are expanding our customer service team in Pakistan to provide excellent live support for our growing customer base.Role OverviewWe are...
-
Sales Associate
2 weeks ago
Islamabad, Islamabad, Pakistan Skyline Equity Full timeJob Description:Job Title: Sales AssociateLocation: Islamabad (Rwp)Company: Skyline EquityJob Overview:We are seeking enthusiastic and customer-oriented Sales Associates to join our dynamic team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong desire to provide outstanding service to our clients.Key...
-
Sales Associate
3 weeks ago
Islamabad, Islamabad, Pakistan Medfolio Billing Consultants Full timeOverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Night Shift Sales Associate. The ideal candidate will possess excellent English communication skills and have previous experience working in call centers or a related industry. As a Sales Associate, you will be responsible for engaging with customers, promoting...
-
Sales Associate
6 days ago
Islamabad, Islamabad, Pakistan Code CureAI Full time 600,000 - 840,000 per yearWe're Hiring – Sales AssociateLocation: IslamabadTimings: 6:00 PM – 3:00 AMWe are looking for a Sales Associate to join our Medical Billing team in Islamabad. This role is ideal for individuals who want to start their career in the healthcare and IT industry.Key Responsibilities:Communicate with clients and healthcare providers regarding billing...
-
Automotive Service Consultant
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeService Full time 3,000,000 - 5,000,000Job Title: Automotive Service ConsultantKey Responsibilities:Deliver Excellent Customer Experience: Provide personalized service to customers, responding promptly and professionally to their queries.Collaborate with the team to achieve customer satisfaction goals.Required Skills and Qualifications:Exceptional Communication Skills:Demonstrate strong verbal...
-
Customer Service
3 weeks ago
Islamabad, Islamabad, Pakistan Hawk Notch Full timeDirect message the job poster from Hawk NotchOverviewHR & Ops Strategist | HRBP | Freelance Talent Partner | Corporate Lawyer | Tax Specialist | Travel EnthusiastHawk Notch is a top-rated Amazon Advertising agency renowned for transforming advertising strategies. With expertise in creating eye-catching product images, persuasive descriptions, and uncovering...
-
Sales Associate
6 days ago
Islamabad, Islamabad, Pakistan Designsrc Full time 300,000 - 600,000 per yearCompany DescriptionAt Designsrc, we specialize in delivering high-converting digital solutions that seamlessly combine aesthetics with user-focused functionality. Our expertise lies in crafting experiences with intuitive navigation, responsive design, and optimized processes that drive results. Beyond design and development, we provide SEO optimization and...
-
Customer Service Agent
2 days ago
Islamabad, Islamabad, Pakistan AMSTON Enterprises SMC PVT LTD Full time 400,000 - 600,000 per yearCompany DescriptionAMSTON Enterprises SMC PVT LTD is a is a multidimensional organization offering a comprehensive range of services, including:.IT InfrastructureResource OutsourcingSoftware ServicesRole DescriptionThis is a full-time on-site role for a Customer Service Agent located in Islamabad. The Customer Service Agent will be responsible for handling...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Moving Titans Outsourcing Full time $70,000 - $120,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative, located in Islamabad. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. Daily tasks...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan RingCould Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer experiences and resolving inquiries promptly and efficiently. As a Customer Service Representative, you will serve as the primary point...
Customer Service Associate
2 weeks ago
We are seeking a friendly, patient, and empathetic Customer Service Associate to join our dynamic team. You will be the first point of contact for our customers, providing support and resolving inquiries across multiple channels (phone, email, live chat). The ideal candidate is a problem-solver who is dedicated to delivering outstanding service and creating positive customer experiences that build loyalty and trust.
Key Responsibilities:
- Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, chat, and social media.
- Issue Resolution: Listen attentively to customer concerns, troubleshoot problems, and provide accurate and effective solutions in a timely manner.
- Product/Service Knowledge: Develop and maintain a deep understanding of our products, services, and policies to offer informed support and advice.
- Order Management: Assist customers with order placement, cancellations, returns, exchanges, and shipping tracking.
- Documentation: Accurately record and document customer interactions, transactions, comments, and complaints in our CRM system.
- Feedback Loop: Collect and relay customer feedback to relevant internal teams (e.g., Product, Sales, Marketing) to help improve our offerings.
- Team Collaboration: Work collaboratively with team members and other departments to resolve complex customer issues.
- Policy Adherence: Follow company communication procedures, guidelines, and policies during every customer interaction.
Required Skills and Qualifications
- High school diploma or equivalent.
- Proven experience in a customer service role (6 months to 1+ years preferred).
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Patience, empathy, and a customer-first attitude.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Basic computer proficiency and experience with CRM systems (e.g., Zendesk, Salesforce, HubSpot) is a plus.
- Ability to remain calm and professional under pressure.
Preferred Qualifications (Nice to Have)
- Associate's or Bachelor's degree.
- Experience in [Your Industry, e.g., SaaS, E-commerce, Retail].
- Proficiency in a second language.
- Experience using a help desk software or ticketing system.
Job Type: Full-time
Experience:
- Customer Service Associate: 1 year (Preferred)
Location:
- Islamabad (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
