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Resident Engineer – Managed Services
2 weeks ago
Education: BS in IT, Electrical, or Computer Science
Experience: Fresh Graduate or up to 1 year of experience
Are you passionate about IT and technical support? Join our team at Innovative Pvt Limited as a Resident Engineer – Managed ServicesIn this role, you will be responsible for:
Monitoring Vynamic View and ISX applications, ATMs, and UPS devices, ensuring everything runs smoothly as per SOPs
Providing support for field staff during configuration, installation, and reinstallation of ATMs
Handling machine disconnections and offline issues on Vynamic View
Verifying camera functionality and managing issues with the IPL CS team
Extracting and submitting daily reports (EJ, Downtime, Power, Dispenser Outage, etc.) Remotely accessing and performing activities on ATMs & UPS systems
Monitoring Vynamic Security dashboard
Managing users and contacts hierarchy
Desired Skills and Competencies:
Strong command of MS Excel and email draftingSolid technical background with knowledge of ATMs and UPS systemsAbility to work in a fast-paced environment, troubleshoot, and handle technical issues effectivelyIf you're ready to embark on an exciting career path and develop your skills in the IT/Technical support field, we'd love to hear from youApply Now at -
Job Type: Full-time
Work Location: In person
