SQL Server Database Administrator

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Division:
Voyagerr provides technology solutions that help authorities, operators, and communities deliver sustainable mobility for all.

Key Responsibilities:

• Database Administration & Maintenance

• Manage, monitor, and maintain multiple SQL Server databases across internal, cloud, and customer-hosted environments.

• Oversee the health, performance, availability, and security of all database systems.

• Implement and enforce data security, compliance, and auditing best practices as a core responsibility.

• Diagnose and resolve issues within a legacy database environment, including query tuning, index optimization, and schema improvements.

• Implement performance tuning strategies to enhance database responsiveness and efficiency.

• Collaborate with development and operations teams to understand business requirements and translate them into effective database solutions.

• Work with 3rd party tools (Redgate or similar) to support smooth rollout of database changes and updates in customer environments.

• Ensure database deployments follow best practices and minimize downtime or disruption.

• Manage multiple SQL Server instances, ensuring consistency, scalability, and reliability across environments.

• Establish robust backup, restore, and disaster recovery strategies.

• Plan and execute database patching, upgrades, and lifecycle management activities to ensure systems remain current and supported.

• Partner with cross-functional teams to support application and business needs.

• Provide technical guidance and support during database-related incidents and escalations.

• Lead root cause analysis (RCA) for database-related issues and ensure preventive measures are implemented.

• Document processes, configurations, and best practices for knowledge sharing and operational continuity.

 
Qualifications & Skills:

• Proven experience as a SQL Server DBA (5+ years preferred).

• Strong hands-on expertise with SQL Server (2016 and above).

• Experience managing databases in cloud environments (Azure SQL, AWS RDS, or similar).

• Strong knowledge of query optimization, indexing strategies, and performance tuning.

• Familiarity with database migration, legacy system improvement, and modernization projects.

• Experience with CI/CD pipelines, release management, or 3rd party database deployment tools.

• Proficient in backup/recovery strategies and high availability/disaster recovery (HA/DR) solutions.

• Solid knowledge of data security, compliance, and auditing best practices.

• Ability to translate business requirements into robust database solutions.

• Strong problem-solving skills, attention to detail, and a proactive mindset.

• Excellent communication and collaboration skills.

Nice to Have:

• Experience with PowerShell or other scripting for automation.

• Familiarity with other database platforms (MySQL, PostgreSQL, NoSQL).

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan [Tenured Employees Only]

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.