Sales Support Coordinator

4 days ago

Karachi, Sindh, Pakistan a588d701-5fb5-43f1-837d-023cb2177f49 Full time 600,000 - 840,000 per year

We are seeking a motivated Sales Support Coordinator to join our team. The ideal candidate will have strong communication skills, a keen ability to listen to and resolve customer issues and a basic understanding of print industry / graphic design.

Responsibilities:

  • Maintain accurate and up-to-date customer records, sales orders, and CRM data.
  • Prepare sales proposals, quotes, contracts, and presentations in collaboration with sales/account managers.
  • Process sales orders promptly and ensure accuracy of pricing, product details, and delivery information.
  • Coordinate order fulfillment with logistics, inventory, and finance teams to ensure timely delivery.
  • Monitor order status and communicate updates or delays to sales representatives and customers.
  • Serve as a primary point of contact for customer inquiries related to orders, pricing, availability, and product information.
  • Handle clients queries via email, phone, or visiting client sites; be their first point of contact
  • Resolve customer issues or escalate them to the appropriate team when necessary.
  • Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction.

Qualifications:

  • Education: A-Levels, Diploma, Associate.
  • Experience: Customer Service or relevant.
  • Skills: Graphic Design, Print Industry, Communication (Oral & Written)

Why Join Us?

  • Competitive salary and benefits
  • Annual Leaves
  • Supportive team environment

Work Location: PECHS Block 6 with customer site visits

Working Day: Mon – Friday

Working Hours: 9am to 6pm

Job Type: Full-time

Pay: Up to Rs70,000.00 per month

Application Question(s):

  • Why did you leave your last job/plan to leave your current job?
  • Please include your current/last pay scale with your application
  • How soon can you join?

Work Location: In person

Application Deadline: 25/05/2025

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