Admission Manager UK

Job description

Admission Manager UK Job Description

AHZ is one of the best UK University representatives promoting the UK's higher education globally through 50 branches and 700+ employees from all over the world, You will be excited to join the multinational company and explore your career. We are excited to inform you that we have 11 branches in Pakistan and around 200 employees in the company.

POSITION OVERVIEW

PURPOSE OF ROLE

Reporting to the Head of Admissions, you will assist with the end-to-end admissions process for applications, from first contact to enrolment. You will be the initial point of contact for applicants, which will include supporting prospective students in making their application through participation in events, presentations and personal telephone, email and web chat support. You will work closely with other members of the admissions team and with academic colleagues to ensure an efficient and fair application process for all applicants.

DUTIES AND RESPONSIBILITES ADMISSIONS

· To process and manage admissions applications, via the application portal in conjunction with colleagues in the admissions team and academic faculty.

· To undertake a range of applicant support activities, including telephone call campaigns, emails, web chats, and personal consultations.

· To undertake admissions-focused presentations and other recruitment related activities, including providing guidance on writing personal statements, submitting competitive applications, etc.

· To offer high-quality customer service to all applicants, at all stages of the application process.

· Liaise with applicants and their nominated advisers or family, to guide them through the application process, ensuring that they have all the information they require regarding the process, programmes and the College.

· To ensure all student recruitment/admissions practices comply with all current internal and external admissions and quality assurance policies.

· To manage student data in compliance with GDPR.

· To gather applicants' references and supporting documents.

· Liaise with other members of the team and academics, to ensure prompt and complete academic consideration of each applicant.

· To liaise with the Registrar, academics and external stakeholders to ascertain recognition of prior learning where required.

· Track decisions on whether to interview, arrange interviews, support applicants on interview day and coordinate post-interview feedback.

· To provide support to the team with internal recruitment events, such as - Open Days/Taster Days, interview days, etc.

OTHER DUTIES

To undertake any other duties commensurate with the level of responsibility of this post, for which the post holder has the necessary experience and/or training.

To provide support to the Visa & Compliance Team with the relevant checks prior to enrolment.

To foster a positive work environment with a good team spirit, including the wider admissions, recruitment and marketing team and all other departments.

QUALIFICATIONS AND EXPERIENCE KNOWLEDGE, SKILLS & ABILITIES

Essential:

Ability to work as part of a team and independently

Excellent written and oral communication skills

Well-developed organisational skills and time management skills, including the ability to prioritise and manage workload

Ability to empathise and develop rapport with individuals applying to the College

Diplomatic influencing and relationship-building skills, to work with others and to convert initial enquiries into successful enrolments

A high level of attention to detail and accuracy

Knowledge and understanding of UK Higher Education and an intrinsic belief in the value of Higher Education

Knowledge of the application process.

Knowledge of admissions in a UK university

Experience of working with customers face-to-face, digitally and over the phone

High level skills to identify the documentations and IELTS and Personal statements.

Desirable:

Experience presenting and conducting telephone campaigns

Recent experience of processing Tier 4 applications and applying the UKVI regulations, including checking applicants' documentation.

EDUCATION, QUALIFICATIONS AND TRAINING

Desirable:

Good undergraduate degree

APPLICATION PROCESS

Applications must include a cover letter of no more than one page and a full curriculum vitae.

Due to the urgency of this role, applications will be reviewed on receipt and an appointment will likely be made prior to the closing date of this job advert. Applicants are therefore encouraged to submit applications at the earliest opportunity.