Assistant Branch Manager For FMCG

1 week ago

Karachi, Sindh, Pakistan Fresh Basket Full time 1,200,000 - 1,600,000 per year

Hygiene & Presentation

  • Ensure that staff adhere to uniform, grooming, and hygiene standards (including hair, nails, and body odor)
  • Maintain store cleanliness, including floors, shelves, and product displays (morning and evening checks)
  • Ensure company assets, including the pantry, are well-maintained and in good working condition

Daily Operations

  • Ensure the store is fully prepared and operational by 08:00 AM each day
  • Oversee cashier setup and ensure availability of receipt rolls
  • Maintain accurate records, including DSR, petty cash, and Google Sheets
  • Complete all closing tasks, including daily pictures and checklist updates
  • Ensure compliance with operation manual and update checklists

Stock & Inventory Management

  • Oversee timely ordering of stock and enforce FIFO (First In, First Out) inventory management
  • Perform daily quality checks on fresh produce and packed items (e.g., basil, kale, rocket)
  • Monitor wastage levels and submit timely expiry reports on the 5th and 20th of each month
  • Handle supplier returns and maintain GRRN records
  • Track inventory variance and manage wastage performance effectively

Customer Service & Team Training

  • Conduct daily team briefings and product training sessions
  • Promote customer loyalty programs and the Focus Area of the Week (FAOTW)
  • Foster positive customer relationships through excellent service
  • Gather and respond to customer feedback (Excellent/Good ratings)

Sales & Performance Management

  • Achieve daily sales targets and ensure a consistent increase in transactions (MOM 1.5%) and average basket value (Rs. 25/-)
  • Monitor key performance indicators (KPIs) such as NLC %, LC %, and CAP counts (errors, discounts, etc.)

Administrative & Reporting Duties

  • Ensure timely completion and submission of DSR, DCS, and PC files with proper handovers
  • Maintain accurate and up-to-date records, including signed reports and reconciliation documents
  • Organize and update bank discount files with appropriate signatures

Requirements

  • A Bachelor's degree is preferred, but not mandatory
  • At least 2 years of experience in retail or store management
  • Proven leadership skills with the ability to manage and motivate a team
  • Strong communication and interpersonal skills
  • Proficiency in basic computer applications, including Excel and Google Sheets
  • Strong attention to detail with the ability to manage multiple tasks effectively
  • A customer-focused attitude with a passion for service excellence

Benefits

  • Monthly Salary: PKR 70,000- PKR 80,000
  • Benefits Include:
  • Performance incentives
  • Paid leaves
  • Employee discounts
  • Growth opportunities within the company
  • Provident Fund
  • Sales Incentives

Job Type: Full-time

Pay: Rs70, Rs80,000.00 per month

Work Location: In person

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