Ice Cream Parlor Manager

1 week ago

Lahore, Punjab, Pakistan OZ Developers Full time 50,000 - 100,000 per year

Job Title: Ice Cream Shop Manager

Location: Bahria Orchard Lahore

Job Type: Full-time

Salary Rs: 50,000/- to Rs 100,000/-

Job Summary:

I-Ice Cream is seeking an enthusiastic and motivated Ice Cream Shop Manager to lead daily operations at our store. The ideal candidate is customer-focused, detail-oriented, and passionate about delivering a fun and welcoming experience for both customers and team members. You will be responsible for overseeing staff, managing inventory, ensuring food safety compliance, and driving sales.

Key Responsibilities:

  • Staff Management:
  • Recruit, train, and schedule employees
  • Lead, motivate, and coach the team to ensure excellent customer service
  • Monitor performance and provide regular feedback
  • Customer Service:
  • Ensure a welcoming and enjoyable environment for all customers
  • Handle customer concerns, feedback, or complaints professionally
  • Maintain high standards of cleanliness and presentation
  • Operations & Inventory:
  • Oversee day-to-day shop operations
  • Manage inventory, order supplies, and track stock levels
  • Maintain cleanliness, organization, and health/safety standards
  • Sales & Marketing:
  • Monitor sales performance and meet revenue goals
  • Promote store events, seasonal specials, and community involvement
  • Collaborate with ownership on local marketing efforts and social media
  • Financial Responsibilities:
  • Manage cash handling, deposits, and POS systems
  • Monitor labor costs, waste, and other key metrics
  • Prepare daily/weekly reports as needed

Qualifications:

  • Prior experience in food service or retail management (ice cream or dessert industry a plus)
  • Strong leadership and communication skills
  • Ability to work in a fast-paced, customer-facing environment
  • Knowledge of food safety regulations and health standards
  • Proficient in basic computer and POS systems
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)

Physical Requirements:

  • Ability to stand for extended periods
  • Flexible availability including evenings, weekends, and holidays

Apply Now:

WhatsApp #:

Location: Lahore

Job Type: Full-time

Pay: Rs50, Rs100,000.00 per month

Work Location: In person

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