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Recovery Officer
2 weeks ago
Summary of the position:
At Stormfiber we are looking for a Recovery officer which entails organizational assistance through its different stages and/or aspects, as and when needed.
Key Responsibilities
Description of Responsibilities:
- Retain Customers by Resolving Issues from billing end, service related issues from technical teams.
- Build customer trust and long-term relationships by taking feedbacks.
- Ensure timely Monthly Payments.
- Follow-ups of Pending Customer Queries and Payments.
- Maintain status records of customers.
Requirements
Education and Experience:
Essential
- Minimum B. Com/BBA majoring in Finance
- 2-3 Years of relevant experience of account receivable /collection in relevant industry. Fresh can also apply
- Strong written and verbal communication skills.
- Good communication and listening skills.
- Understanding of ERP-Oracle/Microsoft Excel
- Negotiation and convincing skills for collections.
Desirable:
- Language skills, Urdu, English and local language (preferred)
- Independence with positive energy level
- Creativity emphasize on Excellence.
Job Type: Full-time
Pay: Rs45, Rs55,000.00 per month
Application Question(s):
- What is your CGPA/Percentage?
- What is your Graduation Year?
- What is your Current Salary?
- What is your Expected Salary?
Work Location: In person
