
IT & Network Support Engineer-Call Center Experience Only (Night Shift/Onsite)
7 days ago
We required proven expertise in network and system administration within a
BPO or call center environment
. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 35–40 users to maintain seamless operations
About Us
Lumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation and customer service solutions across the USA and Canada.
We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.
Key Responsibilities
•
Network Support
: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN).
•
Server Configuration
: Set up and manage servers for user monitoring and internet browsing management.
•
Internet Management
: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.
•
Technical Support
: Provide first-line technical assistance to users for hardware, software, and network-related issues.
•
System Maintenance
: Install, configure, and maintain computer systems, servers, and network devices.
•
Hardware Support
: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.
•
Troubleshooting
: Identify, analyze, and resolve technical problems to minimize downtime.
•
Inventory Management
: Maintain and track IT equipment inventory.
•
Assigned Tasks
: Execute additional IT-related duties as directed by management.
Requirements
• Experience:
Minimum 2–3 years of BPO / Call Center network management experience
.
• Technical Skills:
o Server configuration & user monitoring
o VPN setup & management
o Network troubleshooting
• Education: Minimum Bachelor's degree in Information Technology
• Preference: Prior experience in a call center or BPO environment is highly desirable.
Benefits We Offer
• Market-competitive Salary
• EOBI Coverage
• Travel Allowance
• Paid Leaves
• Performance-Based Bonuses
• Career Growth Opportunities
Location : G-8, Islamabad
Job Type: Full-Time, Onsite
Shift Timing: 08:00 PM – 05:00 AM
Industry: Call Center
Total Users Managed: 40–45
-
Call Center Verification Agent
7 days ago
Islamabad, Islamabad, Pakistan Fixit Consultech SMC Pvt Ltd Full time 480,000 - 720,000 per yearHiring Now – Call Center Verification Agent (Night Shift | U.S. Final Expense Campaign)Location: Islamabad I-9/3Shift: Night (U.S. Time Zone) | Mon–Fri | On-site OnlyWhat We're Looking For6 months–1 year U.S. outbound call center experience (Final Expense preferred)What We're Looking For6 months–1 year U.S. outbound call center experience (Final...
-
Networking Engineer
4 days ago
Islamabad, Islamabad, Pakistan Exordium Networks Full timeJob Description:Key Responsibilities:Design, implement, and maintain networking solutions.Monitor network performance and troubleshoot issues.Collaborate with cross-functional teams to enhance network architecture.Ensure network security and integrity.Provide technical support and guidance to junior engineers.Configure and troubleshoot Fortigate, Cisco,...
-
CSR Night Shift
6 days ago
Islamabad, Islamabad, Pakistan First Call Solutions Full timeWe are looking for a Call Center Representative candidate who can accept ownership for effectively solving customer issues, complaints and inquiries.Salary: 30,000 - 50,000 (will be decided after the interview)Responsibilities:Manage large amounts of outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify...
-
Sales Supervisor-Night Shift
7 days ago
Islamabad, Islamabad, Pakistan Agrius IT Full time 1,200,000 - 1,500,000 per yearJob Title: Sales Supervisor (Night Shift)Timings: 6:00 PM – 3:00 AMJob Summary:We are seeking a motivated and results-driven Sales Supervisor to oversee our evening and night shift sales operations. The role involves supervising the sales team, ensuring targets are achieved, maintaining high-quality customer service, and handling operational activities...
-
Onsite IT
4 days ago
Islamabad, Islamabad, Pakistan Pearson IT Group Full time 70,000 - 120,000 per yearPosition: Onsite IT & Network Support Engineer/Technician (Freelance/Contractual)Location: Aalborg DenmarkDescription: We are looking for Onsite IT & Network Support Engineers/Technicians to support freelance contractual tasks in your area.You will be paid on an hourly, half-day, or daily basis, depending on the task.Support tickets will be dispatched...
-
Call Center Agent
6 days ago
Islamabad, Islamabad, Pakistan Elev8Talent Full timeCall Center Agent / Closer / Team Lead ( NIGHT SHIFT )Elev8Talent is seeking dedicated professionals including CSR, Closers, and Team Leads who are fluent in English.Preferred candidates will have previous telesales experience. Responsibilities include engaging with customers in the USA, communicating effectively, and selling our services. We offer...
-
Call Center Agent
6 days ago
Islamabad, Islamabad, Pakistan 360Marketingzone Full timeWe're looking for a Senior Verifier for our call center in Islamabad, Pakistan.Qualifications:A qualified candidate should have excellent written and verbal English communication skills.A qualified candidate must have at least 6-12 months experience as a verifier on a Medicare campaign in a reputable company.Must be able to work in night shift from 5pm till...
-
Night Manager
7 days ago
Islamabad, Islamabad, Pakistan TAXI GUYS PVT LTD Full time 750,000 - 800,000 per yearJob Title: Night Manager – Call Centre (with iCabbi / Autocab Knowledge)Location: IslamabadShift Timing: Night Shift (8:00 PM – 6:00 AM)Employment Type: Full-timeAbout Us:We are a fast-growing call centre serving the transportation and private hire industry. We pride ourselves on delivering seamless dispatch operations, top-notch customer service, and...
-
Call Center Agents
6 days ago
Islamabad, Islamabad, Pakistan Datumsquare It Services Full timeCall Center AgentsDatumsquare IT Services, PakistanOur job timing is from 8:00 PM to 4:30 AM. The job includes making calls for our outbound campaign and generating leads. Scripts and training shall be provided. The job is not hard but can be monotonous. Agents with experience will be strongly preferred. Salary increases with time depending on sincerity....
-
Network Support Specialist
7 days ago
Islamabad, Islamabad, Pakistan Eraxon Full time 104,000 - 130,878 per yearWe're Hiring: Network Support Specialist (On-Site, Night Shift)• Location: Rawalpindi (On-site)• Shift timings: Night Shift• Experience: Minimum 3 monthsResponsibilities:Ensure network stability and resolve issues promptlyImplement security protocolsManage system upgrades and offer user supportConfigure, install and upgrade hardware and software.If you...