Customer Service Representative

3 days ago


Lahore, Punjab, Pakistan Supportics Full time 200,000 - 300,000 per year

Email Support Representative Needed**

About Us: We're a leading Support Services company based in Lahore, Pakistan, seeking a dynamic Email Support Representative to join our team.

Job Details:

  • Role: Email and Chat Support Representative

  • Location: Lahore, Pakistan

  • Shift: Night and Evening shifts are available Night Shift timings (
    12:00 am - 9:00 am PKT

, may vary due to daylight saving) Evening Shift Timings (
4:00 pm - 1:00 am

)

Requirements:

  • Fluent in English

  • 1 year of Customer Service experience

  • Ability to work full-time night shifts

  • Proficient in providing technical support over email and chat using Zendesk CRM

  • Strong communication, problem-solving, adaptability, and time-management skills

Salary will be discussed in interview

Responsibilities:

  • Provide exceptional technical support over email and chat

  • Utilize Zendesk CRM and related tools to address customer inquiries

  • Demonstrate excellent communication skills and problem-solving abilities

  • Manage time effectively to ensure timely resolution of customer issues

Screening Questions:

  1. What is your level of proficiency in English?

  2. Are you comfortable working in night shift & evening shifts?

  3. How many years of Customer Service experience do you currently have?

To apply, please send your CV or Resume to

CustomerService #TechnicalSupport #EmailSupport #ChatSupport #LahoreJobs #NightShiftJobs #Zendesk #HiringNow
  • Join our team and make a difference in customer support Apply now


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