Customer Service Representative
3 days ago
Email Support Representative Needed**
About Us: We're a leading Support Services company based in Lahore, Pakistan, seeking a dynamic Email Support Representative to join our team.
Job Details:
Role: Email and Chat Support Representative
Location: Lahore, Pakistan
Shift: Night and Evening shifts are available Night Shift timings (
12:00 am - 9:00 am PKT
, may vary due to daylight saving) Evening Shift Timings (
4:00 pm - 1:00 am
)
Requirements:
Fluent in English
1 year of Customer Service experience
Ability to work full-time night shifts
Proficient in providing technical support over email and chat using Zendesk CRM
Strong communication, problem-solving, adaptability, and time-management skills
Salary will be discussed in interview
Responsibilities:
Provide exceptional technical support over email and chat
Utilize Zendesk CRM and related tools to address customer inquiries
Demonstrate excellent communication skills and problem-solving abilities
Manage time effectively to ensure timely resolution of customer issues
Screening Questions:
What is your level of proficiency in English?
Are you comfortable working in night shift & evening shifts?
How many years of Customer Service experience do you currently have?
To apply, please send your CV or Resume to
CustomerService #TechnicalSupport #EmailSupport #ChatSupport #LahoreJobs #NightShiftJobs #Zendesk #HiringNow- Join our team and make a difference in customer support Apply now
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