Retail Operations Manager

1 week ago

Lahore, Punjab, Pakistan Aroma-247 Pakistan Full time 1,200,000 - 1,440,000 per year

Job Title: Retail Operations Manager - Lahore

Job Location: DHA Phase 6 Raya

Company: Aroma 24/7 Pakistan

Important Note: Only candidates with prior experience in retail operations will be shortlisted for an interview.

Job Summary:

The Retail Operations Manager will oversee the day-to-day operations of our retail store, ensuring smooth functioning, efficient processes, and achievement of sales and profitability targets. The role involves managing staff, optimizing store performance, implementing policies, maintaining inventory control, and ensuring excellent customer experience.

Key Responsibilities:

1. Store Operations Management

  • Supervise daily retail operations across all branches or assigned stores.
  • Ensure each store follows company policies, operational guidelines, and brand standards.
  • Monitor store cleanliness, visual merchandising, and display standards.
  • Ensure smooth functioning of cash handling, billing, and customer service processes.

2. Sales & Performance Management

  • Achieve sales targets and KPIs across the retail network.
  • Analyze sales reports and identify areas for growth or improvement.
  • Develop and execute promotional and sales strategies in coordination with the marketing team.
  • Monitor competitor activities and market trends.

3. Staff Leadership & Development

  • Recruit, train, and motivate store staff and branch managers.
  • Conduct regular performance evaluations and provide coaching for improvement.
  • Ensure proper shift scheduling and workforce planning.
  • Promote a culture of teamwork, accountability, and high performance.

4. Inventory & Supply Chain Control

  • Oversee stock levels and ensure timely replenishment of products.
  • Coordinate with procurement and warehouse teams to maintain optimal inventory.
  • Minimize stock losses, damages, and discrepancies through effective control systems.
  • Ensure periodic inventory audits and reconciliations.

5. Customer Experience & Service Quality

  • Ensure every store delivers excellent customer service aligned with brand standards.
  • Handle escalated customer issues and resolve complaints effectively.
  • Gather customer feedback to identify improvement opportunities.

6. Financial & Administrative Oversight

  • Monitor store expenses and ensure cost efficiency.
  • Verify sales deposits, petty cash, and operational expenditures.
  • Prepare regular performance and financial reports for management review.

7. Compliance & Policy Implementation

  • Ensure adherence to company policies, health & safety standards, and legal requirements.
  • Implement operational processes and training as per company SOPs.

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Retail Management, or related field.
  • 5+ years of experience in retail operations or multi-store management.
  • Strong leadership, communication, and analytical skills.
  • Proficiency in MS Office and POS systems.
  • Customer-centric mindset with a problem-solving attitude.

How to Apply:

Send your resume and a short cover letter outlining why you're the perfect fit to

with the subject line

"Application: Retail Operations Manager-Lahore".

Job Type: Full-time

Pay: Rs100, Rs120,000.00 per month

Work Location: In person

  • Retail Operations Manager

    5 days ago

    Lahore, Punjab, Pakistan IObits Technologies Full time 900,000 - 1,200,000 per year

    We're Hiring: Retail Manager – Perfume Chain (22+ Outlets)Location:Lahore (with occasional travel across cities)Company:A.FragrancesIndustry:Perfume / RetailJob Type:Full-Time | OnsiteA.Fragrances is seeking aRetail Managerto lead and oversee the operations of ourrapidly expanding perfume retail chainwith22+ outlets nationwide.If you're passionate about...

  • Retailing Operations Specialist

    1 week ago

    Lahore, Punjab, Pakistan itel Energy Pakistan Full time 104,000 - 130,878 per year

    We're Hiring – New Retailing (Installer Sales) Operations Specialist Location: Lahore (with frequent travel across major cities)Company: Itel Energy PakistanKey Responsibilities Recruit, screen, and onboard quality installers to meet sales and market needs.Build and manage a regional installer database and growth system. Organize product, technical, and...

  • Retail Store Manager

    7 days ago

    Lahore, Punjab, Pakistan KROSS KULTURE Full time 900,000 - 1,200,000 per year

    Company DescriptionKross Kulture Retail, dealing in Festive Eastern Designer Wear Ladies Apparel.Role DescriptionThis is a full-time on-site role for a Retail Store Manager, located in Lahore. The Retail Store Manager will be responsible for overseeing the daily operations of the store, ensuring high levels of customer satisfaction, maintaining the store's...

  • Retail Chain Area Manager

    1 week ago

    Lahore, Punjab, Pakistan Cakes & Bakes Full time 1,200,000 - 1,800,000 per year

    Job Title: Retail Chain Area ManagerLocation: Lahore (2 positions) and Rawalpindi (1 position), PakistanJob Type: Full-TimeQualification: At least a graduate, preferably a four-year degree in Business Studies or a related field.Experience:Minimum 4 years of experience in managing and operating retail store chains of known brands.At least 2 years of...

  • Cold Calling Sales Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Ginkgo Retail Full time 600,000 - 1,200,000 per year

    Company DescriptionGinkgo Retail is an Ecommerce Operating System that provides a comprehensive solution for merchants looking to enhance efficiency and maintain control through automation. Our platform manages everything from orders, inventory, logistics, and warehousing to CRM and multi-sales/multi-vendor modules. Ginkgo Retail ensures smooth e-commerce...

  • Operation Manager

    1 week ago

    Lahore, Punjab, Pakistan F-63, Islamabad Full time 1,200,000 - 1,800,000 per year

    Job Title: Operations Manager – RetailLocation: Phase-5, DHA, LahoreType: Full-timeExperience: 5+ yearsAbout the Role:We are seeking a seasoned Operations Manager to lead and optimize retail operations, ensuring efficiency, profitability, and excellent customer service across all stores.Key Responsibilities:Oversee daily store operations and staff...

  • ASM Retail

    2 weeks ago

    Lahore, Punjab, Pakistan TecRec Full time 1,200,000 - 1,800,000 per year

    Job Title:ASM – RetailLocation: Lahore (Onsite)Reporting To: Deputy General Manager (DGM) Sales & OperationsSalary: PKR 150,000 / monthResponsibilities & AuthoritiesManage overall sales and operations of assigned bakery outlets in an efficient and effective manner under the general guidance of ZSM Sales & Operations.Assist ZSM Sales in establishing,...

  • Retail Auditor

    2 weeks ago

    Lahore, Punjab, Pakistan Ismail's Clothing Full time 400,000 - 1,200,000 per year

    Key Responsibilities:Perform routine and surprise audits at stores to evaluate compliance with company policies and operational standards.Perform physical inventory counts to ensure stock accuracy, identify discrepancies, and recommend ways to minimize shrinkage.Analyze sales records, cash handling procedures, and daily reports to detect any inconsistencies...

  • Retail Store Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Faiza Saqlain Full time 1,920,000 - 2,400,000 per year

    Are you a passionate and driven professional with a flair for retail? Do you thrive in fast-paced environments and have a knack for leading dynamic teams? Then we want to hear from youJoin our growing team and step into a rewarding career with: . Hands-on experience . Career growth opportunities . A chance to work with leading fashion retail brands. To...

  • Retail Sales Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Big Bird Foods Limited Full time 400,000 - 1,200,000 per year

    The role will manage sales & business development in retail and key accounts channels at central region, especially at Lahore and adjacent towns.QualificationsUniversity degree in business/marketing/commerce along with 10/12 years of experience in retail, trade, key accounts (IMTs, LMTs, LGs) in central region.