
Outbound Call Center Agents/ CSR- Evening Shift
4 days ago
1AZ0 Marketing Pvt Ltd.
Full Job Description
* Candidates must have strong communication and leadership skills.
* Proficiency in English.
Skills Required:
- Manage large amounts of outbound calls in a timely manner
- Follow communication "scripts" when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
High school diploma or equivalent is required; additional education or certification in customer service or Basic Salary + Commission
Job Types: Full-time, Contract
Pay: Up to Rs40,000.00 per month
Application Question(s):
- Do you live near Gulistan e Johar, Karachi?
Language:
- english with fluency (Required)
Work Location: In person
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