Software Support Executive

4 days ago

Karachi, Sindh, Pakistan TECHNOSYS Full time 600,000 - 720,000 per year

Job Summary:

We are looking for a skilled Software Support Executive with hands-on experience in supermarket or retail domain software. The ideal candidate will be responsible for providing end-user support, resolving software issues, ensuring smooth day-to-day operations of supermarket billing and inventory systems, and delivering excellent customer service.

Key Responsibilities:

  • Provide prompt and efficient technical support to supermarket staff and end-users.
  • Handle queries related to POS (Point of Sale), billing systems, inventory modules, and other supermarket-related software functions.
  • Troubleshoot user-reported issues and ensure timely resolution, either remotely or on-site.
  • Coordinate with the development team to escalate and resolve complex or recurring software problems.
  • Perform software installation, configuration, and updates as required.
  • Train supermarket staff on system usage, new features, and best practices.
  • Monitor system performance and report issues proactively to avoid disruptions in store operations.
  • Maintain accurate logs of support requests, issues, and resolutions.
  • Support data backup, recovery, and basic database functions when needed.
  • Ensure proper implementation of software in new branches or locations.

Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field.
  • Minimum 1–2 years of experience in software support, preferably in the supermarket or retail domain.
  • Strong knowledge of POS and supermarket billing/inventory software.
  • Hands-on experience in troubleshooting software issues and providing end-user support.
  • Basic understanding of databases (e.g., SQL) is a plus.

Timings : 9 AM - 6 PM

Monday till Friday

Sat/ Sun official off

Job Type: Full-time

Pay: Rs50, Rs60,000.00 per month

Work Location: In person

  • Software Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan Insta World Full time 900,000 - 1,200,000 per year

    Software Support ExecutiveAs a Software Support Executive, you will be the first point of contact for users facing software-related issues. You'll ensure the efficient installation, configuration, and maintenance of our software systems while providing timely resolutions to user queries. You will manage support requests via email, chat, or phone, logging and...

  • Software Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan TECHNOSYS Full time ₹540,000 - ₹720,000 per year

    Technosys is looking for ERP Software support Executive familiar to Restaurant and bakery experience.End-User Support:Provide prompt and effective support to end-users of the ERP software.Address user queries, issues, and concerns related to system functionality.Conduct training sessions to enhance user proficiency and...

  • Software Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Insta World Full time 900,000 - 1,200,000 per year

    Company DescriptionInsta World is Pakistan's fastest e-commerce delivery platform, providing seamless shipping solutions across the country. Insta World allows businesses to ship all around Pakistan without the hassle of managing multiple delivery partners. Our focus is on enhancing logistics efficiency to ensure quick and reliable service for all our...

  • IT Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan HQ-360 Full time 30,000 - 40,000 per year

    Pay: 30, PKR) - 45, PKR) per monthJob description:Job Description: IT Support ExecutivePosition: IT Support ExecutiveLocation: Gulshan-e-Iqbal, KarachiSalary Range: PKR 30,000 to 40,000Timings: 08:00 PM to 05:00 AMJob OverviewWe are seeking a skilled and proactive IT Support Executive to join our team in Gulshan-e-Iqbal. The ideal candidate will provide...

  • Chat Support Executive

    2 weeks ago

    Karachi, Sindh, Pakistan Lime Software Logics (SMC-PVT) Limited Full time 420,000 - 660,000 per year

    Job Title: Chat Support ExecutiveLocation: On-SiteEmployment Type: Part-Time / Full-TimeAddress: Bahria Town Tower, PECHS Block 2, Tariq Road, Karachi.Timings: 5 PM - 11 PM (Part-Time), 10 PM - 7 AM (Full- Time)Job OverviewWe are seeking a Chat Support Executive to join our customer support team. The role involves handling real-time customer interactions...

  • Treasury Executive

    2 weeks ago

    Karachi, Sindh, Pakistan Robust Support and Solutions Full time 800,000 - 900,000 per year

    Robust Support & Solutions is looking to hire a "Treasury Executive".Office Location: PECHS, BLOCK 6, Night Shift: 8PM to 5AM – Six days a week – Monday till Saturday – On-site Position.Job Overview:The Treasury Executive supports the treasury and finance team in managing the organization's cash flow, banking operations, and financial transactions....

  • Technical Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Contour Software Full time 1,200,000 - 2,400,000 per year

    About ContourContour Softwarehas grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....

  • Technical Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Contour Software Full time $40,000 - $60,000 per year

    About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+...

  • UI/UX Designer

    4 weeks ago

    Karachi, Sindh, Pakistan Executive Nexus Remote Work Freelance Full time

    OverviewJoin to apply for the UI/UX Designer (Independent Contractor) role at Executive Nexus.Get AI-powered advice on this job and more exclusive features.This range is provided by Executive Nexus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeWe are a UK-based tech team seeking a...

  • Product Support Specialist

    4 weeks ago

    Karachi, Sindh, Pakistan Insignia Software Full time

    Bachelor Degree in Computer Science or IT related DegreeJob type: In office, 7:00 AM - 4:00 PM (Edmonton), M-F; RemoteSalary: PKR 100K-200K per monthDescription:Insignia Software is seeking energetic candidates to provide technical support and training for the Insignia Library System (ILS). Insignia's customers range from K-12 school districts and public...