Front Desk Officer

2 days ago


Karachi, Sindh, Pakistan Sarim Mumtaz Full time 300,000 - 600,000 per year

Job Title: Front Desk Officer

Company: Country Club Travel & Tours (Pvt) Ltd.

Location: RJ Mall, Rashid Minhas Road, near Millennium Mall, Gulshan-e-Jamal, Karachi

Job Description:

We are seeking a Front Desk Officer to be the first point of contact for our company. The ideal candidate will be responsible for greeting visitors, handling incoming calls, and managing front-desk activities with professionalism and efficiency.

Key Responsibilities:

  • Greet and welcome clients, visitors, and guests.
  • Answer phone calls, respond to inquiries, and transfer calls to the relevant departments.
  • Manage appointment scheduling and maintain visitor records.
  • Provide accurate information about services and company policies.
  • Handle correspondence (emails, couriers, etc.) and assist in administrative tasks.
  • Ensure the reception area is tidy, organized, and presentable.

Requirements:

  • Strong communication and interpersonal skills.
  • Fluency in English & Urdu (spoken and written).
  • Proficient in MS Office (Word, Excel, Outlook).
  • Professional appearance and a customer-service-oriented attitude.
  • Prior experience in reception, front desk, or customer service roles is a plus.

Benefits:

  • Professional work environment.
  • Career growth opportunities in the travel and tourism sector.

Job Type: Full-time

Work Location: In person


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