Software Quality Analyst III

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO WE ARE:
Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-based outcomes. Open transforms the end-to-end experience to make everything faster, more transparent, and more collaborative for consumers, carriers, and advisors. Zinnia is a new tech company, but we're not new to insurance. We're L&A experts and technology innovators building Open Insurance to power exceptional experiences that evolve ahead of the marketplace. We're Zinnia. And we're Open. Join us, and experience Life, More Open.

WHO YOU ARE:
This position is responsible for overseeing the testing of software features as part of a platform team. This role is responsible for leading quality review of Policy Admin systems and includes creating test plans and strategy, test cases in partnership with developers, business analysts and project managers which are used to shape and verify code and check conformance to system requirements. The role relies upon test automation and manual testing tools.

WHAT YOU'LL DO:

• Reviews client requirement and provides feedback

• Responsible for creating test plans and strategy

• Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities, and schedules

• Oversees testing of software features

• Oversees quality review of various applications

• Oversees projects to make sure work is scheduled based on priorities, risks and team strengths and assignment of resources across projects

• Oversees implementation and execution of functional, regression, and acceptance tests

• Assists in test environment setup/teardown, test automation, and exploratory testing

• Oversees the creation and maintenance of test data and test documentation

• Provides suitable solutions for issues/errors based on the understanding of the system and client business processes

• Leads/mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions

• Assists in coaching junior staff, by helping them to make decisions, solve problems, manage meetings and set goals, provides feedback on testing-related tasks, delegates and assigns testing responsibilities

• Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities

• Assists in formulating QA standards and best practices, organizational policies and processes and strategic plans
Assists management in setting the direction for quality assurance within the organization 

WHAT YOU'LL NEED:

• Graduate Engineer / MCA (Computer Science discipline preferred) or equivalent qualification from reputed institutes

• Should have 8-11 years IT experience with not less than 6 years of strong expertise in developing testing artifacts, such as test plans and test cases with end to end STLC (Software testing life cycle) experience using Agile

• Strong customer and business focus

• Excellent oral and written communications skills

• Experience with user-centered design and usability testing

• Experience with defect tracking tools

• Experience working with a software development life cycle (SDLC) methodology

• Experience operating within teams using the Agile SCRUM process (JIRA experience preferred)

• Experience with test driven or behavior driven development practices

• Intermediate with creating simple SQL

• Experience with service call testing and API testing

• Experience with writing/testing XML

• Basic knowledge of PC, client/server, and network environments

• Advanced Microsoft PC software experience (i.e., Excel, Word, Preferred Access)

• Willingness to develop industry-related knowledge

• Capability to work in a distributed team environment with minimal supervision

• Stay up to date with new testing tools/ methodologies and test strategies

• Ability to travel up to 10% of the time.

Qualifications

• Should have BTech / BE / MCA / MTech / ME or equivalent qualification from reputed institutes
Preferred/Optional Skills:

• Experience working on Policy Admin (for Life & Annuity Business), TPA Insurance Platforms or similar relevant industry experience

• FLMI or other industry- or field-related designations

• Experience in developing, maintaining, and executing Test Automation scripts

• Experience in performance testing would be an added advantage

• Experience working with tools like Selenium, Qualify and JAVA or .NET technologies

WHAT'S IN IT FOR YOU?
We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at  for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.