Telemarketer / Telesales Representative
1 week ago
Express Courier Link is a fast-growing courier and logistics company, committed to providing reliable, efficient, and cost-effective delivery solutions. To expand our customer base and strengthen our sales team, we are looking for a motivated Telemarketer / Telesales Representative to join our dynamic workforce.
Key Responsibilities
- Make outbound calls to potential customers to introduce courier services and generate new business opportunities.
- Handle inbound calls and inquiries, converting them into sales where possible.
- Build and maintain relationships with existing and prospective clients.
- Explain service features, pricing, and benefits to customers clearly and persuasively.
- Maintain an accurate database of leads, prospects, and follow-up actions.
- Achieve daily, weekly, and monthly sales and call targets.
- Coordinate with the sales and operations teams to ensure smooth service delivery.
- Provide after-sales support and handle basic customer service queries.
Requirements
- Minimum qualification: Bachelor's degree
- Proven experience in telemarketing, telesales, or a customer service role (experience in courier/logistics industry is a plus).
- Excellent communication, negotiation, and persuasion skills.
- Strong hold of English and Urdu.
- Ability to work with sales targets and perform under pressure.
- Basic knowledge of MS Office (Excel, Word).
- Honest, disciplined, and professional attitude.
What We Offer
- Competitive salary with incentives based on performance.
- Professional work environment.
- Career growth opportunities.
Job Type: Full-time
Pay: Rs40,000.00 per month
Work Location: In person
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