Sales Development Representative
1 week ago
*Job Location:*
Gulberg, Lahore, Pakistan (Onsite)
*Work Conditions:*
Full-time | 06:00 PM 03:00 AM PKT
Reporting to:
Head of Growth USA.
*Key Responsibilities*
of BD / Sales Executive:
Role Overview:
As a Sales Development Representative (SDR), you will be the first point of contact for potential clients, playing a critical role in driving sales growth by generating and qualifying leads. Focused on the U.S. market, this role demands exceptional communication skills, persistence, and a results-driven mindset.
Key Responsibilities:
- Identify and pursue new business opportunities to grow the company's specialized servies particularly IT and software solutions.
- Conduct market research to identify potential clients and understand their needs and requirements.
- Lead Generation: Conduct proactive outreach via calls, emails, and social media to identify and engage potential clients. (SQL & MQL)
- Lead Qualification: Oversee advanced prospect research to ensure high-quality targeting and alignment with business priorities. Utilize criteria such as BANT (Budget, Authority, Need, Timeline) to qualify leads and transfer them to top Sales management.
- Appointment Setting: Schedule meetings, product demos, or calls with qualified prospects.
- Market Research: Identify and research key decision-makers within target industries to enhance prospecting efforts.
- CRM Management: Maintain accurate and up-to-date lead records in CRM systems such as Salesforce or Dynamics 365.
- Performance Metrics: Consistently meet or exceed KPIs, including outreach activities and meetings booked.
- Industry Knowledge: Stay informed about the company's offerings, the U.S. market, and emerging trends in the industry.
Requirements:
- Undergraduate/Postgraduate in Business, Marketing, IT or a related field.
- 2+ years of relevant sales experience in IT/Software Development and or BPO industry targeting the US/European market.
- Good expertise in prospecting, cold calling, setting appointments with potential clients, demand lead generation, lead generation, lead qualification and Business development.
- Strong abilities to understand the market dynamics of outsourcing services, and client needs.
- Analytical mindset with proficiency in data-driven decision-making and market analysis.
- Exceptional communication and negotiation skills, with the ability to engage and influence clients and stakeholders at all levels.
- Excellent skills required in articulating the results and sales performance.
- Proven ability to meet or exceed sales-related KPIs (mentioned below) in a fast-paced environment.
- Experience with CRM tools and sales processes is an advantage. (Salesforce, Hubsoft & Microsoft Dynamics)
- Leadership / Personal Competencies: Excellent skills in presentation, interpersonal, Critical thinking, Problem-solving and attention to detail, Result-Orientation, Resilience & Persistence, Initiative Taking.
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