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Technical Program Manager

3 weeks ago

Karachi, Sindh, Pakistan eSpark Talent Full time

Technical Program Manager (TPM – Executive Operations, Entry-Level / Growth Role)

eSpark Talent
 is looking for a smart, organized, and highly motivated individual to support the executive team as a 
Technical Program Manager (TPM Executive Operations, Entry-Level / Growth Role)
. This role does 
not
 require deep technical experience on day one. Instead, you will 
learn
 the systems, tools, processes, and technical concepts directly from the executive and the teams you work with. You will become the executive's operational and informational support, tracking progress, collecting data from teams, and presenting clear daily updates.

Key Responsibilities:

  • Gather progress updates from engineering, product, operations, and other teams.
  • Review dashboards, check logs, and look at project tools (training provided).
  • Verify and cross-check information, so status reports are accurate.
  • Learn how systems work, why issues occur, and how processes connect.
  • Ask clarifying questions to teams to understand what happened and why.
  • Build the knowledge to explain issues or progress simply and clearly.
  • Prepare clear, structured daily summaries of what happened, why it happened, and what needs attention
  • Present information in a clean, structured format.
  • Highlight risks, delays, or requests from teams.
  • Keep track of multiple projects, timelines, and deliverables.
  • Follow up with teams to gather missing information or updates.
  • Help keep projects aligned and visible to leadership.
  • Work closely with cross-functional teams to gather accurate data.
  • Build strong relationships and become a trusted point of contact.
  • Communicate clearly, with simplicity and professionalism.

Requirements:

  • Understanding technical systems and workflows
  • Reading logs, dashboards, analytics panels
  • Analyzing incidents and technical events
  • Program and project tracking methods
  • Executive-level reporting and presentation
  • Cross-team communication and alignment
  • Strong organizational skills, along with good written and verbal communication skills
  • Comfort with technology and learning new tools
  • Ability to ask questions and clarify details
  • Curious, analytical, and detail-oriented
  • Reliable, disciplined, and consistent with reporting
  • Ability to manage multiple tasks simultaneously

Preferred:

  • Familiarity with any project tools (JIRA, Trello, Asana)
  • Basic understanding of tech environments (APIs, cloud, logs, metrics)
  • 0-1 year of experience coordinating or documenting tasks in any previous role
  • Interest in technical operations or the tech industry

Job Type:
Full-time

Work Location:
Remote