Call Center Representative

2 days ago

Islamabad, Islamabad, Pakistan NubiqAI Full time $30,000 - $50,000 per year

Company Description

Nubiq AI is a cutting-edge data and AI consultancy committed to helping businesses globally to harness insights and automate decision-making.

Role Description

This is a full-time role for a Call Center Representative in Islamabad. The Call Center Representative will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. The representative will also document customer interactions, provide product information, and collaborate with other departments to resolve complex issues.

Qualifications

  • Strong Customer Service Representatives and Customer Support skills
  • Proven ability to achieve high levels of Customer Satisfaction
  • Excellent Interpersonal Skills and ability to communicate effectively
  • Basic to intermediate Computer Literacy skills
  • Fluency in English
  • Ability to work effectively in a fast-paced environment
  • Previous experience in a call center or customer service role is a plus
  • Based in Islamabad/Rawalpindi.

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