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Call Center Support Representative

2 weeks ago

Islamabad, Islamabad, Pakistan Misix Communication Full time 300,000 - 600,000 per year

Company Description

Established in 2015, Misix Communication is a leading Business Process Outsourcing center, dedicated to providing exceptional quality customer service for new and existing clients. We believe in building strong Customer Relations and have a fully capable staff offering top-notch support. Our team is adept at quickly learning the technicalities of any product, ensuring efficient and effective customer assistance.

Role Description

This is a full-time on-site role for a Call Center Support Representative, located in Islamabad. The Call Center Support Representative will be responsible for handling customer inquiries, providing quality customer service, resolving issues, and ensuring customer satisfaction. The representative will be required to use computer systems to process customer requests and maintain records of customer interactions.

Qualifications

  • Strong Customer Service Representatives and Customer Support skills
  • Ability to ensure Customer Satisfaction and possess excellent Interpersonal Skills
  • Proficient in Computer Literacy
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Previous experience in a call center or customer service role would be beneficial
  • High school diploma or equivalent