Call Agent
7 days ago
Inbound Agents Required:
Company Description
Orient Biz Tech is a dynamic digital marketing and BPO firm dedicated to innovation and efficiency. The company specializes in crafting customized strategies to enhance online presence and optimize business processes. Orient Biz Tech focuses on providing personalized solutions to meet the unique needs of its clients. With a team of experts, the company excels at driving growth and success in the digital landscape.
Role Description
This is a full-time, on-site role for Call Center Agents located in Lahore. Responsibilities include managing customer interactions, resolving inquiries, ensuring customer satisfaction, and providing exceptional support. The Call Center Agents will also maintain clear and professional communication to build positive relationships with clients.
Qualifications
- Experience in Customer Service, Customer Support, or ensuring Customer Satisfaction
- Strong Interpersonal Skills with a focus on effective communication and relationship management
- Basic to advanced Computer Literacy for handling relevant software and systems
- Ability to work collaboratively in a team-oriented environment
- Experience in similar roles preferred but not mandatory
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