Software Implementation Officer
1 week ago
Job Summary:
The Software Implementation Officer is responsible for planning, executing, and supporting the rollout of software systems across the organization. The role involves coordinating with cross-functional teams, understanding user requirements, configuring software according to business needs, and ensuring smooth adoption through training and ongoing support.
Key Responsibilities:
- Customize system settings according to company workflows.
- Coordinate with vendors or development teams for system updates, integrations, and troubleshooting.
- Provide hands-on training to end-users on newly implemented software.
- Prepare user manuals, training guides, and demonstrations.
- Understand business needs by coordinating with departments.
- Create documentation for processes, requirements, and implementation steps.
- Conduct system testing prior to deployment.
- Identify bugs, errors, or inconsistencies and report them for resolution.
- Ensure data accuracy and system functionality during rollout.
- Monitor system performance and ensure optimal functionality.
- Maintain accurate records of implementation activities and updates.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
- 6 Months to 3 years of experience in software implementation, IT support, or ERP systems.
- Strong understanding of software systems, databases, and user workflows.
- Excellent problem-solving and analytical skills.
- Good communication and training abilities.
- Ability to manage multiple tasks and meet deadlines.
Job Types: Full-time, Internship
Work Location: In person
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