Sr. ServiceNow Architect

4 days ago

Karachi, Sindh, Pakistan Virtej Technologies Full time 1,200,000 - 2,400,000 per year

We are seeking a skilled ServiceNow Developer with 10-12 years of experience to join our dynamic team. The ideal candidate will have a strong background in ServiceNow development, including scripting, workflows, and integrations. You will be responsible for designing, developing, and implementing ServiceNow solutions that meet the organization's needs.

Job Description:


• Develop and customize ServiceNow applications and modules using JavaScript, Jelly, Web Services, MYSQL, XML, HTML, and CSS.


• Experience with ServiceNow platform, especially HRSD modules.


• Knowledge of HR processes and systems (e.g., onboarding, payroll, benefits).


• Configure and maintain ServiceNow workflows, business rules, UI policies, UI actions, client scripts, and ACLs.


• Integrate ServiceNow with other systems and third-party applications using APIs.


• Troubleshoot and resolve issues related to ServiceNow applications and integrations.


• Collaborate with cross-functional teams to gather requirements and deliver solutions that enhance business processes.


• Create and maintain technical documentation, including user manuals and system documentation.


• Monitor and optimize the performance of ServiceNow applications.


• Ensure compliance with industry standards and best practices in ServiceNow development.


• Deploy and configure HRSD modules such as Case Management, Knowledge Management, Employee Center, Lifecycle Events, and Document Management.


• Customize workflows to automate HR tasks like onboarding, benefits administration, and employee inquiries.


• ServiceNow Portal Experience.

Requirements:


• Bachelor's degree in Computer Science, Information Technology, or a related field.


• Minimum 8-10 years of experience in ServiceNow development and administration.


• Strong understanding of ServiceNow platform architecture and data model.


• Proficiency in JavaScript, HTML, CSS, and other web development technologies.


• Experience with ITIL processes and IT Service Management (ITSM).


• Excellent problem-solving skills and attention to detail.


• Strong communication and interpersonal skills.


• Ability to work independently and as part of a team.


• Certifications such as ServiceNow Certified HRSD Implementation Specialist are highly desirable


• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).


• Experience with Agile or Scrum methodologies.


• Knowledge of Azure, Google Cloud, LDAP, SSO, and Active Directory integrations.

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