Architect

2 days ago

Karachi, Sindh, Pakistan CirrusLabs Full time 1,200,000 - 3,600,000 per year

Observability Architect – CCC Technology & Operations

Role Summary:

The Observability Architect is responsible for designing and implementing a holistic observability architecture that enables full-stack visibility, real-time insights, and predictive intelligence across the CCC ecosystem. This role plays a pivotal part in the AIOps transformation, driving unified telemetry, data correlation, and integration with automation workflows.

The architect must bring hands-on experience with AIOps-centric observability solutions and deep expertise in both infrastructure and application performance monitoring.

Key Responsibilities:

  • Design the observability reference architecture supporting logs, metrics, traces, events, synthetic and real-user monitoring (RUM) across hybrid infrastructure.
  • Architect and deploy observability pipelines that integrate key platforms:
  • Dynatrace (full-stack monitoring and AIOps analytics)
  • Splunk (infrastructure monitoring, log aggregation, anomaly detection)
  • BMC TSOM (TrueSight Operations Management)
  • BMC MainView (mainframe telemetry)
  • SolarWinds (network and system-level visibility)
  • Enable event correlation and noise reduction mechanisms, integrating telemetry streams into ServiceNow Event Management or other manager-of-manager platforms.
  • Support deployment of AIOps features such as automatic root cause analysis, predictive alerting, and intelligent incident triage.
  • Define and implement dashboards, KPIs, and SLOs/SLIs in tools like Grafana, Dynatrace, and Splunk ITSI.
  • Collaborate with the ServiceNow Architect to ensure observability data feeds are aligned with CMDB and service models.
  • Ensure data normalization and enrichment strategies enable meaningful business-impact insights.

Qualifications:

  • 8–12 years of experience in observability engineering, enterprise monitoring, or AIOps platform architecture.
  • Proven delivery experience in AIOps transformation projects across large-scale, hybrid environments.
  • Deep technical knowledge and implementation experience in:
  • Dynatrace (full-stack, synthetic, AIOps)
  • Splunk Infrastructure Monitoring & Log Management
  • BMC TSOM & MainView
  • SolarWinds (NPM, SAM)
  • Grafana / Prometheus
  • Strong understanding of OpenTelemetry, data correlation patterns, and AI/ML-driven observability.
  • Familiarity with integrating observability stacks into automation engines and ITSM platforms.
  • ITIL and Dynatrace/Splunk/BMC certifications are preferred.

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