Senior Business Analyst, Sales and Use Tax

Why Ryan?

• Global Award-Winning Culture
• Flexible Work Environment
• Generous Paid Time Off
• World-Class Benefits and Compensation
• Rapid Growth Opportunities
• Company Sponsored Two-Way Transportation
• Exponential Career Growth

The Senior Business Analyst works with India / U.S teams and will be responsible for leading, building, and leveraging the latest Data Analytics technologies to resolve challenging problems in the Transaction Tax space. With direction from the U.S / India Teams, the individual must be able to gather process requirements, design, deploy solutions and manage project communications with minimal supervision. The individual is expected to be able to streamline document processing, train the machine learning model to extract the text from documents, develop, and design analytic workflows to ensure satisfactory project completion by maintaining the quality of every task received from India / U.S counterparts.

Duties and Responsibilities:

People:

• Create a positive team experience.
• Attend and actively participate in meetings, offer ideas, insights, and recommendations towards process improvements, which will enable the team to improve its overall efficiency
• Communicate with India / global counterparts to address any queries that they have / to let them know the status of the projects
• Share the latest technology fundamentals and its functionalities knowledge and best practices with the team.
• Troubleshoot and resolve issues with databases as they arise within the team

Client:

• Respond to client inquiries and requests in the given timelines
• Timely communicate project status to Stakeholders
• Ensure quality work product is delivered by adhering to all the Quality Assurance & control measures laid out without any deviation
• Develop an understanding of Ryan service offerings
• Assists in the extraction, and transfer of client data
• Understand the stakeholders' requirement and develop or leverage the latest technology to meet the business needs
• Coordinate the overall project workflow management in collaboration with designated teams (Processes/ Digital Tax Transformation/ Stakeholders/ etc.)
• Develop an understanding of Ryan service offerings

Value:

• Follows all applicable security policies concerning the client's data and documentation.
• Work on projects related to data importing, cleansing, extracting, transforming, validating, or modeling
• Leverage text or optical character recognition tools to streamline document processing
• Significantly reduce the investment in administrative time to manually input and review information directly from documents
• Collect extracts key data points from unstructured documents and render the PDF documents along with the extracted data to pre-populate required fields based on the document type.
• Train the machine learning model to extract the text from documents, develop, and design analytic workflows to ensure fulfill business needs
• Download and extract information from different sources i.e. ERP/Accounting system
• Build, implement and manage Alteryx workflows and macros using Excel, and Access VBA to eliminate or reduce manual intervention and improve the quality of the tasks
• Develop user test cases and administer user acceptance testing/sign-off
• Identify technical dependencies and recommend solutions that fulfill business needs
• Complete tasks assigned by Management with a sense of urgency and confidentiality where needed.
• Assist in reconciling and analyzing client data and performs reconciliation of client data using Microsoft Access, Microsoft SQL Server, and other tools.
• Assist in the preparation of the final documentation of the data project.
• Develop customized programming tools for Client task type
• Solicit, analyze, evaluate, and report business stakeholder requirements
• Lead and serve as a valued contributor in meetings, design sessions, and workshops
• Performs other duties as assigned

Education and Experience:

Any Masters or Bachelor's Degree

5+ years of primary experience developing solutions in SQL databases, Python, and/or VBA

2+ years of experience with Alteryx (strongly preferred)

Skills:

• Exposure to reinforcement learning techniques
• Command of self-service data analytics tools such as Alteryx
• Proficiency in Microsoft Office, Internet navigation and Research
• Knowledge of accounting processes as it applies to ERP systems
• Excellent written and verbal communication skills
• Excellent interpersonal skills with a demonstrated ability to lead cross‑functional teams
• Excellent attention to detail and complex problem-solving capabilities

Supervisory Responsibilities:

This position has no supervisory responsibilities

Work Environment:

• Current work hours are 2.00 PM to 11.00 PM, IST. Shift change is anticipated depending on global offices' work hours/time zone and business need
• Candidate should be willing to work in any shift
• A reasonable amount of overtime will be required during peak season
• Standard indoor working environment
• Position requires regular interaction with employees located in global offices both via e-mail and telephone