
Computer Operator
6 days ago
Job Summary
We are seeking a diligent and detail-oriented Computer Operator to join our team. The successful candidate will be responsible for managing key operational data, including customer information, billing, inventory, and export documentation. This role requires a high level of accuracy and proficiency with CRM software and the Microsoft Office Suite to ensure our operations run smoothly and efficiently.
Key Responsibilities
CRM Software Management:
Accurately enter, update, and maintain customer data in the company's CRM system.
Generate reports and pull data from the CRM as requested by management.
Ensure the integrity and cleanliness of the CRM database.
Billing and Invoicing:
Prepare, generate, and issue accurate customer invoices and billing statements.
Track payment statuses and follow up on outstanding accounts.
Address and resolve any billing discrepancies or customer inquiries promptly.
Stock & Inventory Management:
Maintain and update digital stock records to reflect all incoming and outgoing goods.
Monitor inventory levels and report on stock movements, shortages, or discrepancies.
Assist in periodic stock-taking and reconciliation between physical and system counts.
Export Documentation:
Prepare and manage all necessary documentation for export shipments, such as packing lists, commercial invoices, and shipping instructions.
Coordinate with the logistics/dispatch team to ensure all paperwork is accurate and complete for customs clearance.
General Duties:
Utilize Microsoft Office Suite (especially Excel, Word, and Outlook) for data entry, report generation, and daily communication.
Perform regular data backups to ensure data security.
Provide general administrative support as needed.
Qualifications and Skills
Experience: Proven experience as a Computer Operator, Data Entry Operator, or in a similar role.
Technical Skills:
Proficient in Microsoft Office Suite, with advanced skills in MS Excel (e.g., formulas, VLOOKUPs, pivot tables) being essential.
Hands-on experience with CRM software is required.
Familiarity with billing or accounting software is a strong plus.
Attributes:
Exceptional attention to detail and accuracy.
Strong organizational and time-management skills.
Ability to work independently with minimal supervision.
Good written and verbal communication skills.
Fast and accurate typing speed.
Education: A high school diploma or equivalent is required. An Associate's or Bachelor's degree in a relevant field is preferred.
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