Product Project Manager

Why 360training?

At 360training, we're more than just a leader in online training—we're helping people unlock their potential and shape their futures. For over two decades, we've empowered millions of learners with regulatory-approved training across industries, making it possible for individuals to get the jobs they want and keep the careers they love.

Our success is built on two simple but powerful values: Deliver Results and Do the Right Thing. They're not just words on a wall—they guide how we work, collaborate, and grow together. At 360training, you'll join a passionate team that tests in your development, rewards your results, and supports you personally and professionally.

If you're looking for a career where you can make an impact, grow quickly, and be valued every step of the way—this is your chance.

Position Overview

The Product Project Manager (PPM) plays a pivotal role in planning, coordinating, and delivering key projects within the company's integrated suite of platforms. This position ensures consistent execution discipline, effective stakeholder communication, and seamless integration across systems that support the learner, instructor, and enterprise customer experience.

The ideal candidate is a technically astute project leader with strong business acumen, capable of managing multiple concurrent initiatives within a complex, fast-paced digital learning environment.

Key Responsibilities:

Project Planning & Execution

• Manage the full lifecycle of technology and business projects, from initiation through deployment and stabilization.
• Develop and maintain detailed project plans, schedules, and RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Coordinate sprint planning, backlog prioritization, and release management with Product, Engineering, and QA teams.
• Ensure projects adhere to PMO standards, governance requirements, and quality controls.

Cross-Functional Collaboration

• Serve as the central point of coordination among Product, Engineering, Design, Marketing, Operations, and Compliance functions.
• Facilitate alignment across interdependent systems, ensuring that roadmap priorities and dependencies are understood and managed.
• Partner with the Portfolio Program Manager to escalate risks, remove blockers, and manage cross-product dependencies.

Vendor & Integration Management

• Oversee relationships with third-party platform vendors and technology partners.
• Manage integration projects connecting systems such as LMS, LCMS, eCommerce, CRM, and analytics platforms.
• Monitor SLAs, track vendor deliverables, and ensure alignment to project objectives.

Performance Monitoring & Reporting

• Track project health through metrics such as schedule adherence, resource utilization, quality, and business value delivered.
• Maintain transparency through Jira dashboards, Confluence documentation, and PMO reporting templates.
• Support portfolio-level reporting and contribute data to executive dashboards managed by the Portfolio Program Manager.

Continuous Improvement

• Identify opportunities to enhance process efficiency, governance, and collaboration across the delivery lifecycle.
• Contribute to PMO knowledge sharing, best practice development, and lessons learned documentation.
• Promote a culture of accountability, transparency, and continuous improvement within project teams.

Qualifications

• Bachelor's degree in business, Information Systems, or related field (Master's preferred).
• 7+ years of experience managing complex digital or SaaS projects; EdTech experience strongly preferred.
• Leading initiatives to improve digital experience, conversion, and content workflow efficiency.
• Managing enhancements and integrations that optimize learner engagement, analytics, and performance tracking.
• Overseeing secure and compliant delivery of registration, accreditation, and online testing experiences.
• Coordinating enterprise implementations, migrations, and virtual learning delivery for external clients.
• Proven experience delivering projects within technology domains such as LMS, LCMS, CMS, and eCommerce. Examples include:
• Website & Commerce / LCMS
• LMS, Course Player, Pimcore
• RMS, ACM, Proctoring
• B2B LMS & 360 LIVE
• Strong understanding of Agile methodologies (Scrum, Kanban) and hybrid delivery models.
• Excellent stakeholder engagement, communication, and problem-solving skills.
• Proficiency with Jira, Confluence, Smartsheet, or similar project management tools.
• PMP, Agile (CSM, PMI-ACP, or SAFe), or equivalent certifications preferred.