Personal Assistant cum CSR Female

4 days ago

Model Town, Punjab, Pakistan Create Max Full time 200,000 - 400,000 per year

Job Summary:

The Personal Assistant cum CSR will provide comprehensive administrative support to management while ensuring high-quality customer service. She will manage schedules, coordinate communications, handle client inquiries, and maintain a professional image for the company.

Key Responsibilities:

* Manage and maintain executive schedules, appointments, and travel arrangements.

* Handle incoming calls, emails, and correspondence professionally.

* Provide prompt and courteous responses to customer inquiries and resolve issues effectively.

* Maintain client records and ensure all customer interactions are logged accurately.

* Prepare reports, presentations, and meeting materials.

* Assist in coordinating meetings, events, and company activities.

* Follow up with clients to ensure satisfaction and maintain long-term relationships.

* Support day-to-day office operations and administrative tasks.

* Maintain confidentiality of sensitive company and client information.

Qualifications & Requirements:

* Bachelor's degree or diploma in Business Administration, Communications, or a related field.

* Minimum 1–3 years of experience as a Personal Assistant or in Customer Service.

* Strong communication (verbal and written) and interpersonal skills.

* Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

* Excellent organizational and multitasking abilities.

* Professional appearance and demeanor.

* Fluency in English; additional languages are a plus.

Preferred Attributes:

* Reliable, proactive, and detail-oriented.

* Customer-focused with a positive attitude.

* Able to work independently and under pressure.

Job Type: Full-time

Work Location: In person

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